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Business Profile

Epoxy Floor Coating

Designer Surface Systems, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Epoxy Floor Coating.

Reviews

Customer Review Ratings

3.24/5 stars

Average of 21 Customer Reviews

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Review Details

  • Review fromSusan D

    Date: 09/05/2023

    Positive experience from beginning to end!!!! Expoxy flooring was the last step in our whole home remodel, and Designer Surfaces knocked it out of the park. We didn't expect for the floor to turn out as good as it did. Thank you!!!!
  • Review fromScott M

    Date: 08/17/2023

    They were very professional and treated us well. Nice company to work with
  • Review fromDiane U

    Date: 07/18/2023

    About to start round two with this company.... nothing says "satisfaction" like a return customer and they are so doggone sweet too!!! Love this team!! Office staff, management, and installers...FANTASTIC WORK!!!
  • Review fromJenna B

    Date: 06/16/2023

    They did a wonderful job on our garage, despite some touchups after it cured. We were working with a timeframe involving another home project and they were very accommodating and timely in their scheduling. Their work is top notch and I have already recommended them to several friends who asked me who I used.
  • Review fromJim L

    Date: 06/13/2023

    This company accepted the challenge for a last-minute floor install for my retail space, and I have to say that the work far exceeded my expectations! The owner was knowledgeable and made sure I understood the process for the work prior to beginning the job. He stuck to the initial time-frame/time allocation for completing my floor, and overall I am overjoyed with the end result. The colors and design were done beautifully!!!!!
  • Review fromCarter E

    Date: 06/01/2023

    **** and his crew did a great job on my basement floor. I gladly paid an extra mobilization fee for them to come do the work since we're out of their service area. They knocked it out the park like I thought they would based on all the great work we've seen. Floor is very strong and 2 years later still holding up like day one. A good vacuum and scrub with soap and water and the floor looks like the first day they installed it. Highly recommend this company.
  • Review fromHope F

    Date: 05/06/2023

    They say a picture speaks ***** words - I wish I could leave many pictures of the way my basement floor looks. They didnt do any testing of the slab to see if water vapor would be an issue. Spoiler - it is. This product should have NEVER been used on my floor. I have thousands of tiny and not so tiny bumps that keep popping - I now have dozens of holes. According to several other companies, this product is not to be used on floors that are older, because there is no vapor barrier underneath and they should know better. I spent almost $5000, and now I have to spend another $5000 to have a different company remove every bit of this and then relay a proper floor coating. The pictures they showed me were not of floors they did. They dont even have the decency to take it out. I do have pictures on ******** if you wanna look them up on deals gone bad.
  • Review fromRoland D

    Date: 04/15/2023

    This was the most professional experience I have ever had from any contractor (and I am a contractor). Every step of the way things were explained so I could understand it, everyone was on time, and very communicative. The entire process was smooth and went as scheduled. I signed off on each phase of the work as they completed. The crew even coated the stair hangars for me in case an edge would be visible. Absolutely above and beyond in everything! I was shocked to see that they had even a single negative review out of all the work they have done. I would recommend these guys to anyone.
  • Review fromashley m

    Date: 03/27/2023

    Horrible company that scams people out of money, all of the photos they post on ******** are stolen from other contractors. Buyers beware!!!
  • Review fromChris G

    Date: 01/25/2023

    I would give 0 stars!They come and do a shotty job and make a huge mess.When you call to try to get it corrected they dont answer or respond to phone call,text messages or emails.That tells you something right there.And they want you to pay upfront!They definitely should not be in the Flooring bussines.Very unprofessional

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