Credit Card Processing Services
Clearent LLCAbout
About This Business
Years in Business: 20
Business Details
- BBB File Opened:
- 11/2/2008
- Business Started:
- 6/1/2005
- Business Started Locally:
- 6/1/2005
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Dan Geraty, Founder
- Ms. Shannon Kohler, Marketing Manager
- Paula Burch, Vice President of Operations
- Ms. Kathy Boggs, Director of Customer Service
- Ms. Courtney Fondren, Complaint Handler
Additional Contact Information
- Principal Contacts
- Ms. Shannon Kohler, Marketing Manager
- Paula Burch, Vice President of Operations
- Customer Contacts
- Ms. Shannon Kohler, Marketing Manager
- Ms. Courtney Fondren, Complaint Handler
- Fax numbers
- Primary Fax: (314) 721-7300
Additional Information
Latest Reviews
Hn M
"Hidden fees, difficult to get ahold of, continue charging after closing your account then charge you $395 to close your account"
Kenitha F
"continuously charged my account after both verbal and written communications to cease charging me for services not rendered. They have charged my account continuously since 08/2024 up to current." ... Read full review
Nicole C
"I am submitting a formal complaint against Clearent regarding unresolved issues with transactions processed through their service. We ran the card three times because each transaction appeared to be "failed" at the time of processingno signature slip was printed, and there was no indication that the payments were successful." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.