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Business Profile

Heating and Air Conditioning

Star Heating & Air Conditioning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

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1

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Review Details

  • Michelle M

    Date: 12/21/2022

    Tried to hire for Wood Stove Install - I spent weeks calling and calling **** trying to get my pipes ordered and get scheduled for installing my wood stove. Every time I talked with ****, he was short, to the point, and acted like he did not have time to talk to me and as if I was bothering him. He never could answer my questions on all the phone calls I had to keep returning week after week! **** never would give me call backs to keep me informed and I always had to keep calling him. I even texted the installer ***** to try and find out why no one was returning my calls and he said he would find out and let me know, then he never got back to me! After weeks of chasing them, ***** finally came out to do the install but they ordered the wrong size parts! They said they would call me to get me re-scheduled with the right parts and after 2 weeks of not hearing from them I had to start calling them again but **** wouldn’t get my parts reordered nor return my calls. After over a month of wasted time, I had to call the owner. By then, I could see they were not competent enough to handle the job so I hired Cal-Air Mechanical in Fulton who gave me the best most professional service I could ever ask for! I will let everyone know how awful Star Heating did me.

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