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Business Profile

Windows

Window Concepts of Minnesota, Inc.

Reviews

Customer Review Ratings

4.69/5 stars

Average of 203 Customer Reviews

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Review Details

  • Review fromNiki J

    Date: 12/12/2024

    Would highly recommend Window Concepts. They were so easy to work with from start to finish. Endless options for a new front door. Sales person was knowledgeable and helped us find the perfect fit for our house. Timely installation with professional installers that were very friendly. Clean up was perfect! Thank you Window Concepts for a job well done!
  • Review fromSophie F

    Date: 12/02/2024

    Window Concepts was extremely professional and kind. Our door installation service went quickly and smoothly, the serviceman was extremely experienced and offered advice outside of the scope of the project, which we appreciated. The company also offers several types of discounts which made our project more affordable. Overall we are very happy with our new door and will be returning customers with Window Concepts!
  • Review fromWendy H

    Date: 11/20/2024

    We had a fantastic experience from our Salesman to our installer. They had a lot of options to choose from. The installer took the time to let us know what he was going to do, that he would talk to us if he found anything unexpected. He was very respectful/professional when I asked any questions. He cleaned the work area very well. He also talked to us about the door being somewhat hard to close because of the new seals.

    Window Concepts of Minnesota, Inc.

    Date: 11/22/2024

    Thank you for the detailed review and feedback on your sales and install teams. Your comments and compliments are appreciated.
  • Review fromGary & Donna S

    Date: 11/13/2024

    We definitely would recommend Window Concepts! We had such a great experience from start to finish. Our installers were great and kept us informed. We love our new doors!!

    Window Concepts of Minnesota, Inc.

    Date: 11/20/2024

    Thank you for your kind words and recommendation. Your feedback is much appreciated.
  • Review fromCarrie D

    Date: 11/12/2024

    Great product and service. On time, crew worked all day on rain to complete project
  • Review fromAnnabelle G

    Date: 11/12/2024

    We love the windows! The install went great, very professional. We are very pleased with this company and will definitely use them in future projects.
  • Review fromErica W

    Date: 11/06/2024

    We had a great experience with Window Concepts of Minnesota! They replaced a damaged sliding patio door in our house. The price was fair, the crew was friendly and went above and beyond to ensure we had a great experience. We would highly recommend Window Concepts of Minnesota and will be using them for any of our window and door needs in the future.

    Window Concepts of Minnesota, Inc.

    Date: 11/08/2024

    I welcome your comments on our fair pricing and using us for your future projects. We look forward to your next job..
  • Review fromBrenda M

    Date: 10/18/2024

    Installation crew did a horrible job big fat lumpy caulking j trim corners not matching up, killed all my plants by my house .my old windows were bad yes, but my house is in good shape, now my siding is messed up, they cut it to short and just slid it over tires the window and made it short on the side of house then claimed they didn’t cut it there. When I called they had the nerve to send the same crew out to fix it, I’m alone and had to point out all this crappy workmanship that they did, very uncomfortable to say the least .Had a higher authority person come out and of course he said that the workmanship was very sloppy and said he would order some siding to fix and fix the rest of the problems, it took weeks for him to get back to me I had to call several times first, He came back and did what he could but one of his helpers noticed several of the locking mechanism were not functioning correctly now I’m waiting for them to come in… I was able to do this project because of a grant program in my area I feel discriminated against due to that, even though the project was not completed I felt threatened to give them the check, I was told if I did not pay at this point I was withholding moneys for service rendered. So I did now I feel like I’ve been ghosted. I probably will not get new plants even though it’s like $250 to replace them myself and will see if I get new locks.. Thanks Brenda ***

    Window Concepts of Minnesota, Inc.

    Date: 10/21/2024

    I am sorry you had a bad experience. We did return and fix the items, and you signed off on the service sheet. Our project manager did reply to you on 10/10/24 but received no reply. He will reach out again today to obtain a service date to repair the locks they found when we returned to complete your initial service. Since your plants were directly in front of the windows they installed, damage did occur because the safety of our crews has to be considered.
  • Review fromRianV V

    Date: 10/14/2024

    They were prompt, gave full explanations off work to be done. They matched costs expectations, (no surprise charges). Full cleanup after work was done.

    Window Concepts of Minnesota, Inc.

    Date: 10/18/2024

    I appreciate your detailed review of your sales and installation experiences. I will pass along your kind words to both teams.
  • Review fromHadyn K

    Date: 10/02/2024

    Very happy with the work that we got. Easy installation, quality product.

    Window Concepts of Minnesota, Inc.

    Date: 10/10/2024

    Thank you sharing your thoughts on your new product and installation.

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