Water Purification Equipment
Aquarius Home ServicesHeadquarters
Reviews
This profile includes reviews for Aquarius Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 251 Customer Reviews
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Review fromEddie L
Date: 05/25/2025
Since my initial review on 5/3/25, Becky from the local Kinetico’s office took the initiative and reached out to me! And when she didn’t get to talk with me on the first try, she left me a voicemail AND she called back the following day! I was VERY IMPRESSED to say the least. Becky ALSO went far beyond what I’d expected; she took the initiative to make me feel valued and appreciated! Thanks Becky for reaching out AND for making me feel valued and appreciated! It IS people like yourself who TRULY MAKE a company like Kinetico great! And I do apologize for the delay in responding.Review fromWanda A
Date: 05/20/2025
Paul from Aquarius came to my home today to fix an outdoor water faucet. He showed up on time and the repair was done quickly and efficiently. Paul was very friendly and explained options clearly. The total cost was even surprisingly reasonable.Review fromJack R
Date: 05/19/2025
Great service people (Matt this time) and exceptional service from the entire Aquarius team…always a good experience working with them.Review fromMary Jane W
Date: 05/12/2025
I had a service appointment today with Kinnetico and I was very pleased with every aspect of it. Micah was very good at explaining my options in detail and making it easy to understand. He was efficient, tidy and very polite and personable.
Aquarius Home Services
Date: 05/13/2025
Thank you for the wonderful feedback! ***** takes great pride in clear communication and top-notch service, and were happy to know he made everything easy and pleasant for you. We truly appreciate your kind words and look forward to serving you again in the future!Review fromBonnie K
Date: 05/11/2025
David was kind, courteous, friendly, knowledgeable and, yes, even funny. I appreciate the work he did to get my AC ready for the season. And for the help in replacing the Aprilaire and furnace filters.Aquarius Home Services
Date: 05/13/2025
Thank you so much for the kind words! We're thrilled to hear that ***** provided such excellent service and even brought some humor along the way! We'll be sure to pass along your appreciation. We're glad your AC is ready for the season and that we could help with the filters too. If you need anything else, dont hesitate to reach out!Review fromCecil S
Date: 05/08/2025
We have had Kinetico water system for 5 years. It is the best we have ever had, and the service from Aquarius (our rep is Xavier L****) has been exceptional. He is courteous, neat, efficient and a true asset to Aquarius. He explains what he is doing, cleans up, and is pleasant at all timesAquarius Home Services
Date: 05/13/2025
Thank you! We're glad to hear that ****** made your experience enjoyable with his friendly service. Your feedback means a lot to us!Review fromMary Jane W
Date: 05/07/2025
Hanna was polite and professional. She has great people skills. She kept me informed every step of the way.Aquarius Home Services
Date: 05/09/2025
Amazing customer service is what it's all about! We're glad to hear that ***** provided outstanding customer service. Thank you, **** ****, for your positive review.Review fromEddie L
Date: 05/03/2025
$98 to just show up!!! This’s VERY RIDICULOUS AND OUTRAGEOUS!!! Plumber guy didn’t appear to know much about plumbing! I STILL DON’T KNOW for what I’d paid $98! Aquarius/Kinetico seems to be in business JUST TO rip people off their VERY HARD EARNED money for excessively and exorbitantly expensive services and equipment!!!Aquarius Home Services
Date: 05/08/2025
Thank you for your feedback. Were sorry to hear that the service experience didnt meet your expectations. Weve since had the opportunity to connect and clarify how our service process works, including what the initial visit entails. Were always striving to improve communication and ensure every customer feels confident in the value of our work.Review fromWilliam O
Date: 04/29/2025
Tim did a great job checking and serving my air conditioning unit.Aquarius Home Services
Date: 04/30/2025
Thank you, *******, for your 5-star review! We're glad to hear you had a positive experience with ***!Review fromKris L
Date: 04/25/2025
Cole spent more time resolving our drinking water system issues than he expected, but he did so professionally- explaining all the steps along the way! I appreciate his conscientious and thorough approachAquarius Home Services
Date: 04/28/2025
Thank you for taking the time to share your experience! Were so glad to hear that **** was able to resolve your drinking water system issues with professionalism and care.
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