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Business Profile

Senior Move Manager

Sort Toss Pack, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Senior Move Manager.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mark S

    Date: 01/09/2024

    Caveat emptor! Let the buyer beware! These seem to be nice folks but it is clear that they dont quite seem to know what theyre doing and they do not communicate well. They gave me a written estimate and I expected the project to take a couple of days but after multiple unexplained delays and no-shows on the part of their working crews, it took two weeks for them to finish up their work. In the process, they did significant damage to some woodwork and to heating registers in my house. The final bill came to 228% of the written estimate. You would do well to consider the possibility that they use a bait-and-switch strategy. If you are going to hire these peopleand why in the world would you?pin them down at the beginning and insist they provide you with a detailed and itemized list of what they are going to move and EXACTLY how much it is going to cost. And under no circumstances hire their cleaning service. Just dont! And they talk about re-selling some of your stuff at their brick-and-mortar and/or on-line store but dont count on that either. And if you need to contact them, good luck. Phone calls and messages were often not returned and, after several specific requests, it still took them 2 weeks to get me a copy of my contract. They did finally get the work done but only after significant delays and damage and an astonishing up-charge from the original estimate. I would not consider hiring them again under any circumstances of which I can conceive.

Sort Toss Pack, LLC is NOT a BBB Accredited Business.

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