Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

HomeWorks Plumbing Heating & Air

About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Minnesota Dept. of Labor & Industry Consent Order

    On June 15, 2022,  the business entered into a Consent Order with the Minnesota Department of Labor and Industry (DLI). The Consent Order settles allegations that the business violated Minn. Stat. 326B.082, subd. 11(b)(1)(5)(8)(9) (2020) and Minn. R. 1300.0215 (2021) and the terms of a October 2020 Consent Order. Under terms of this Consent Order, the business agreed to their plumbing contractor license (PC725118) shall not be reinstated or used; the business is prohibited from using predatory sales tactics, including misleading photographs, scare tactics or intimidation when inspecting possible plumbing issues in a Minnesota consumers residence, commercial property or communicating with Minnesota consumers and the business is prohibited from red-tagging a consumers equipment as a sales tactic unless there is a life safety issue that can be fully supported. In addition, Andrew Ryan is prohibited from performing plumbing work unless he holds an active registration as an unlicensed individual and has direct supervision by a licensed master or journeyworker who is an office or W-2 employee of the business.  Also, the business has ensure that all individuals who perform plumbing work for the business are properly licensed or registered and are W-2 employees of the business. The business shall also ensure that all future license applications and communications with DLI are accurate and truthful and that all required permits shall be filed at or before beginning work in Minnesota and all required inspections are requested when the work is completed, with any corrective work completed in the timeframe specified or within 30 days.  The $10,000.00 monetary penalty from the October 2020 Consent Order is to be paid and a civil monetary penalty of $15,000.00  is stayed on the condition that the business fully complies with the terms of this Consent Order and there are no further violations of any law, rules or orders under the responsibility of DLI.  The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.

About This Business

HomeWorks
Plumbing Heating & Air is a heating, air conditioning, plumbing, drain
cleaning and sewer services company in Minnesota. 



HomeWorks provides a full-range of residential services including: heating and
air conditioning repair, maintenance and tune-ups; comprehensive plumbing and
drain cleaning services; and trench-less sewer line/water line inspection,
repair and replacement. We also sell and install high-efficiency heating and
cooling systems from leading manufacturers such as Carrier ,Lennox, Trane,
Ruud,  Rheem, York, Comfortmaker, Janitrol, American Standard, Bryant and
Bradford White.



Plumbing License: PC725118   Mechanical Bond: MB72511

BBB Accredited Since: 8/23/2019

Years in Business: 8

Products and Services

Furnaces, Air Conditioners, Water Heaters

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
5/3/2017
Business Started:
4/23/2017
Business Started Locally:
4/23/2017
Business Incorporated:
4/23/2017
Type of Entity:
Corporation
Alternate Names:
RooterWorks
Business Management:
Andrew Ryan, Owner

Additional Contact Information

Principal Contacts
Andrew Ryan, Owner
Customer Contacts
Andrew Ryan, Owner
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Payment methods

Credit Card (VISA, Amex, Discover)

Financing

Cash

Check

Other Resources
Minnesota Department of Labor and Industry
443 Lafayette Rd N
Saint Paul MN 55155
Phone Number: (651) 284-5005
http://www.dli.mn.gov
[email protected]
North Dakota State Board of Plumbing
204 W Thayer Ave
Bismarck ND 58501
Phone Number: (701) 328-9979

Latest Reviews

  • Ra B

    "Expensive but excellent people and very professional job. Always a pleasure to interact with and explain things in detail." ... Read full review

  • Rick H

    "Willie did a great job! Very personable, professional, and knowledgeable." ... Read full review

  • Priscilla G

    "My central air went out the tech came and he was there for over an hour checking everything he then explained everything that was wrong while showing me pictures of the issue. I ended up having to replace my central air mine was not worth fixing so another gentleman came and went over all my buying options he was very pleasant and comfortable to talk too." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.