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Business Profile

Property Management

Renters Warehouse

Headquarters

Reviews

This profile includes reviews for Renters Warehouse's headquarters and its corporate-owned locations. To view all corporate locations, see

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Renters Warehouse has 25 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 752 Customer Reviews

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    Review Details

    • Review fromDale O

      Date: 05/27/2025

      Charissa ***, the maintenance coordinator for Renters Warehouse (Phoenix) is incredible. She is quick to respond to work orders whether they are emergencies or not. She keeps me informed on all phases of the work order process to the assignment of vendor to the follow-up on completion of work. Sometimes the vendor doing the work has parts ordered which causes a delay and Charissa updates me on any delays and the reasons plus she is quick to follow-up with the vendor to help ensure any delays are minimal. She also follows up with me on any updated timelines to insure I am kept in the information loop. She also works as the liaison between the work repair order and the owner of the property. Communications are critical in achieving great customer service. Not knowing about what is going on with any work order can be frustrating for anyone needed something fixed in the rental home. Charissa eliminates that possibility by keeping me informed every step of the way. This is not the first work order process for my rental home that Charissa has managed for me. She has been the most professional, friendly, high level customer service-oriented person I have every had the pleasure and opportunity to interact with. Charissa is the type of person who helps make a Mangement Company Shine in the rental industry and has earned 5-stars from me. I wish Charissa a bright future.
    • Review fromKimberly S

      Date: 05/27/2025

      Nicolas ******** has been efficient, communicative, and friendly throughout the rental process, from touring the home to signing our lease. He has gone out of his way to make the process work well for us also. Thank you, Nick!
    • Review fromLeticia Z

      Date: 05/24/2025

      Nicolas was very helpful and professional. He made the entire process so much easier.
    • Review fromDan T

      Date: 05/23/2025

      I had great experience with Rouselle *****, she is very professional and promptly helped my situation.
      Thanks
      ***
    • Review fromReem Z

      Date: 05/22/2025

      We had the pleasure of working with Nicolas ******** as our agent while searching for our current rental home, and we couldn’t be more grateful for his help throughout the process. Nicolas was incredibly patient, attentive, and supportive from start to finish. He took the time to understand our needs and preferences, and he made what could have been a stressful experience feel completely smooth and manageable.
      Thanks to Nicolas, we found a place that truly feels like home. His professionalism and dedication didn’t go unnoticed, and we sincerely appreciate all of his efforts. We highly recommend him to anyone looking for a reliable and thoughtful real estate agent. Thank you so much, Nicolas!
    • Review fromAndrew N

      Date: 05/22/2025

      Nicolas ******** was an excellent agent to help us rent out our rental property in a short amount of time.
    • Review fromTony K

      Date: 05/21/2025

      Had a great experience with Nicolas ********. Worked with us and the new tenants for a smooth transition.
    • Review fromsiddharth s

      Date: 05/21/2025

      It was a pleasure working with Nicolas ******** on securing our new tenant. He was consistently available and responsive, addressing all our questions and concerns throughout the entire process.
    • Review fromEnrique M

      Date: 05/21/2025

      We are very grateful and pleased with the support, professionalism, and attention we received throughout the entire process. From patiently sharing all the information with us to finalizing the rental agreement, especially thanks to Nicolás ********, everything was excellent. It was our first time renting out a home, and thanks to his dedication, the process was smooth and we found tenants very quickly.
    • Review fromBakht M

      Date: 05/21/2025

      I had a fantastic experience working with Nicolas ********* He did a wonderful job renting out my property quickly and efficiently. From the very beginning, Nicolas was professional, responsive, and highly knowledgeable about the rental market. He kept me informed every step of the way, handled all the details with care, and made the entire process smooth and stress-free.
      What really stood out was his dedication and attention to detail. Nicolas made sure the property was marketed effectively, and he found great tenants who were a perfect fit. He took the time to answer all my questions, provided valuable advice, and went above and beyond to ensure everything was done right.
      I highly recommend Nicolas ******** to anyone looking for a trustworthy and experienced professional to manage or rent out their property. He exceeded my expectations, and I wouldn't hesitate to work with him again in the future.

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