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Business Profile

Landscape Architect

Landform Professional Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Architect.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJared H

    Date: 10/13/2023

    Terrible company do yourself a favor and avoid at all cost. Hired them to engineer a storage facility. They quoted me an amount and went way over price. Went against what I wanted and discuss with them. Had to hire another engineer company to correct what they did. Cost me over 80k on this one project. Tried to resolve with ceo but he didnt have anytime to talk. Do yourself a favor and run away. You could be like myself and many others and pay lots on attorney fees dealing with them.

    Landform Professional Services, LLC

    Date: 10/16/2023

    We sincerely regret hearing about his less-than-satisfactory experience. We cherish each opportunity to work with professionals, including ******************** unique perspective as a real estate agent working as a developer.During our collaboration, there were unforeseen challenges that presented themselves. Even though this was due to miscommunications by **************** regarding the project, our team still dedicated themselves to interpreting ******************** initial plans in our designs. With 28 successful years in the industry, our team recognizes how pivotal clear communication is and will continue to ensure a precise understanding of our client's visions, regardless of their industry background.We were concerned when it became evident that construction had commenced based on preliminary sketches, as these were not the fully approved plans we were provided. Nevertheless, we embraced the challenge and committed to finding a resolution that respected ******************** efforts and contributions. To ease ****************** situation, especially knowing the financial pressures projects can undergo, we absorbed over $15,000 in costs, a gesture we hoped underscored our dedication to client satisfaction and project success despite the complexities encountered.Regrettably, after numerous discussions regarding settlement, we were unable to come to a mutual understanding regarding payment. Unfortunately, it was our last resort to proceed with legal action. We want to emphasize that the decision to maintain the $15,000 concession was made in the spirit of goodwill and professional respect for **************** and his endeavors.We empathize that the world of site development is intricate and can be daunting, and we believe that ****************** additional expenses were an unfortunate byproduct of the steep learning curve faced by professionals transitioning to this field. This experience has highlighted our commitment to fostering positive client relationships, even in the most challenging situations.We sincerely wish **************** success in his future projects and hope that he can view our efforts as a reflection of our commitment to supporting our client's growth and success, irrespective of their starting point. Feedback like ******************** is invaluable, as it drives us to continually focus on client communications and for the continued community trust in our professional integrity.

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