Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Towing Company

Ricks Towing & Tire

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

3.5/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromShari H

    Date: 10/24/2023

    ****, the owner, is a great mechanic. Only fixes what you need. Trustworthy and reliable. Highly recommend their shop and towing services.

    Ricks Towing & Tire

    Date: 10/31/2023

    Thank you *****!
  • Review fromDrew S

    Date: 03/08/2023

    During the February 14, 2023 blizzard in Clay County, ** my wife and her car were trapped on I-94 near ***********, ** for over 14 hours. My wife had to abandon the car as she ran out of gas and once the interstate was reopened she was able to ride with other travelers to our home in ********, **. The *********** contracted ****'s Towing to tow my wife's car without our knowledge or approval -- not entire unusual give the stranded vehicles on I-94. **** successfully towed the car without issue. My issue with this company is ****'s pricing. He charged me $500 to tow the vehicle off the interstate, which is almost precisely double the price for a tow of similar distance I had from a company in **************, ** about 15 days prior to this blizzard event. The circumstances of the tows were, in my opinion, not so dissimilar as to warrant the $500 tow. Furthermore, I've tried to confirm that ****'s Tire and Towing is business registered with the ********* Secretary of State. To date, I have yet to confirm the business is a valid business with the ******************. ******* "****" **** is the owner and I did speak with him about my situation. **** and I disagree about the suitability and appropriateness of his fees. **** did provide me tax identification information at my request, but that information is of little use in confirming the business as a legitimate business in the ******************. **** will tell you he's been in business a long time -- which may be true, but for my wishes, I'd like to see the business registered with *********** Secretary of State. Beyond all of this -- a word of caution: you might want to negotiate a price up front and possibly shop around for competitive pricing.

    Ricks Towing & Tire

    Date: 03/19/2023

    Nobody wakes up in the morning and says, "I can't wait to go buy the service of a tow truck today." This recovery was dispatched to ****'s Tire and Towing by the state patrol, as the vehicle was abandoned and a hazard since they were trying to get the interstate back open. The vehicle was not a simple hook up and tow, it was drifted in from the night before due to the blizzard. This required shoveling and time, which is part of our job to safely transport the vehicle without damage. It is unfortunate that people drive in conditions when it is well forecasted that there is extreme winds causing blizzard conditions. ******* did talk with this party to explain the bill and reasoning for the pricing, which we feel is fair due to the situation and services provided. Word of advice-stay home when you can't see 5 feet in front of your car.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.