Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

Stevens Disposal & Recycling Service, Inc.

Reviews

This profile includes reviews for Stevens Disposal & Recycling Service, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Stevens Disposal & Recycling Service, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.25/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTodd T

      Date: 09/27/2024

      Im tired of having to call them because my garbage was never picked up.

      Stevens Disposal & Recycling Service, Inc.

      Date: 09/28/2024

      Please reach out to ************************************************* with your address. We do not show your name in our system.
    • Review fromRobert C

      Date: 05/28/2024

      I live in the **************, and the city switched to Stevens Disposal when the trash contract was up for bid. Our previous trash hauler had become unreliable in my opinion and wanted to charge more, so I was happy to hear that a new company was awarded the contract. I must say that I am impressed. My garbage is promptly picked up every week in the morning. The guys who handle the lawn waste always treat my cans with care, and the guys driving the trucks are always very accurate. There has never been a problem. The new trash and recycle cans are well built and are much easier to use than the previous arrangement with the old hauler. They also give us a second can for free with the citys contractperfect for when we have some extra trash. I am a really big fan of this company because it is local and seems very responsible and reliable.

      Stevens Disposal & Recycling Service, Inc.

      Date: 05/28/2024

      Thank you
    • Review fromAlisha P

      Date: 08/21/2023

      I have requested bulk pick up for over 6 weeks now. Backboard for basketball & backboard. No rim or pole. I have been told (pacified) they would be “here to pick it up on Tuesday.” They never showed. I have requested bulk pick up prior with having to call back up to 3 times. This is was past the 3. I have emailed, called, and have been so patient. Don’t count on Steven’s Disposal to make your bulk pick up hassle free. You may as well bring it to them or a trash dump.

      Stevens Disposal & Recycling Service, Inc.

      Date: 08/22/2023

      I don't believe someone should be able to submit a review with a 1 or 2 start without at least leaving a reason that way a company can defend themselves. We have no one in our system with this name so have no clue what the issue is.

      Stevens Disposal & Recycling Service, Inc.

      Date: 08/22/2023

      Customer is correct the bulk item was not picked up as promised. This is an issue being address.
    • Review fromJon K.

      Date: 10/12/2022

      Fitting that a garbage service would have such garbage customer service. They didn't get recycling for two weeks, it was stuffed in the big can and we had extra inside, and their awful 'customer service agent', when asked about a credit for services NOT rendered on time, just said 'Well we got it, didn't we?' OK, how about this when I pay my bill late and don't pay you the late fee: 'Well I paid my bill, didn't I?' Jerks. If there was another option in the area to this two-bit monopoly I'd be paying them right now.

      Stevens Disposal & Recycling Service, Inc.

      Date: 08/22/2023

      Customer only called one time regarding recycling being missed. Credit was not given because a truck was sent out to pick up the recycling after we were notified. Stevens is not a monopoly, there are other providers in the area.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.