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Business Profile

Credit Union

Honor Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

This profile includes reviews for Honor Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Honor Credit Union has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Honor Credit Union

      8385 Edgewood Rd Berrien Springs, MI 49103-9004

    • Honor Credit Union

      2920 Lakeview Ave Saint Joseph, MI 49085-2317

    • Honor Credit Union

      621 E Chicago Rd Coldwater, MI 49036-9497

    • Honor Credit Union

      5713 Venture Park Dr Kalamazoo, MI 49009-1847

    • Honor Credit Union

      8952 Old U.S. 31 Berrien Springs, MI 49103

    Customer Review Ratings

    1.4

    Average of 5 Customer Reviews

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    Review Details

    • Christopher W

      Date: 01/17/2025

      Only a 3 I'll explain below.have a cycle loan through them, got it in august, so far so good. I do like the fact that they allow payroll deduct so i put my info in my employers direct deposit form and it goes right to them before i see my check.The 3 is because they use Vantage 4 for their credit products, which is a joke, nobody uses vantage because its not accurate and vantage 4 has my score at 600, where in my actual fico score for transunion(what they use) is 673, so I'm stuck with a terrible interest rate of 21%i only found this out when i applied for a personal loan(which i was never called back after the initial call) and the lady told me my score was 600, then i look on my account and it shows vantage score, so that was a nice hard inquiry that did not even use the proper scoring system.

      Honor Credit Union

      Date: 01/27/2025

      Thank you for sharing your experience with us. We’re glad to hear that payroll deduction has been working well for you—it’s important to us that our services make managing your loan easier. We’re sorry to hear about your concerns regarding the credit scoring system. We understand how frustrating it can be when credit scores differ between models. We take this feedback seriously, and we’d like the opportunity to connect and make things right. If you’re willing, please reach out to us at 800.442.2800 so we can review your experience and see how we can help. Your trust and financial success mean everything to us, and we’re here to support you. Thank you again for taking the time to share your thoughts—we’re always listening and striving to improve!

    • Laurie H

      Date: 05/07/2024

      Ongoing problem with the HCU website. Cannot login with username and password. Security questions and answers falsely flagged as wrong. Refusal to explain why the problem exists. Cannot verify loan payments being received.

      Honor Credit Union

      Date: 05/14/2024

      Honor Credit Union takes member concerns seriously.  If Ms. ***** issue has not been resolved we ask that she reach out directly to our Honor’s Contact Center Manager for additional assistance by calling 800.442.2800.

    • Rebecca S

      Date: 02/21/2024

      My fiance and I have accounts with them, but thru linked our accounts after being told not too. I was added to my fiance account to help deal with problems while he's at work during the time they are open. Now they froze his account so too my account. I don't recommend using this bank for any reason.

      Honor Credit Union

      Date: 02/28/2024

      Hi *****, we're sorry to hear about your negative experience. We would appreciate the opportunity to address any concerns you may have. Please don't hesitate to reach out to us at (800) 442-2800 so we can assist you further. Thank you

    • Jessica G

      Date: 05/10/2023

      We bought a vehicle using Honor Credit Union. We got into difficult times and fell 2 payments behind. We had no warning of a repossession. My husband went to go to work and his truck was missing. We called the company and instead of helping their customers through difficult times they just take your vehicle and ********** more than what your missed payments are to get it back. You also only get 10 days to come up with the money. Very horrible and heartless customer support. Heartless company.

    • Aaron K

      Date: 10/19/2022

      I had gotten my first mortgage loan with Honor Credit Union in late 2016. When I went to refinance with my other credit union, when rates were below 3%, I found out that Honor had been reporting my mortgage with someone else's social security number. So I went back and forth for a couple of years. Honor trying to help. Contacting Transunion, drawing up a letter for them, telling them that this is a mistake. Keep in mind that this all started because of the wrong social. When I finally said s**** it, and asked Honor to refinance, I was offered a 6.5% 10 year balloon mortgage. This is after they not only failed to properly report my mortgage, they screwed my credit and cost me thousands. Possibly 10s of thousands. I sent an email to the lady I'd been dealing with, asking for her to send the letter to Transunion again. I got no response. So I contacted an attorney to go after the credit bureau. All of a sudden, Honor wants to help again. I went into my branch for some documentation. Not only did I not get what I came there for, I felt as if I was being treated like c*** So I called another person for the same thing. I got the run around, then I got a bunch of useless papers that I already had. These people do not care about you or your finances in my opinion. I'm still struggling with stress because my mortgage has less than 5 years left. All Honor cares about is their relationship with Transunion. I've honestly never had a good experience with them and I'd like to get out from under them all together.

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