Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Vacuum Cleaners

Vacuum Cleaner Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vacuum Cleaners.

About

About This Business

The Vacuum Cleaner Shop (A Plus Sew and Vac) specializes in selling  and repairing vacuum cleaners and related cleaning products. Their internet shopping web-site sells parts,bags,filters,belts and supplies for almost every domestic and commercial vacuum cleaner,central vacuum systems, steam, broom and hand vacs.

Years in Business: 28

Business Details

BBB File Opened:
3/28/2003
Business Started:
1/1/1997
Type of Entity:
Sole Proprietorship
Alternate Names:
A Plus Vac and Sew
Business Management:
Mr. Paul J Marquis, Owner
Mrs. Roxanne Marquis, Co-Owner
Number of Employees:
5

Additional Contact Information

Principal Contacts
Mr. Paul J Marquis, Owner
Mrs. Roxanne Marquis, Co-Owner
Customer Contacts
Mr. Paul J Marquis, Owner
Fax numbers
Primary Fax: (207) 621-8202
Additional Websites
yelp.com/biz/vacuum-clean...

Additional Information

Refund and Exchange Policy
The company states all products sold by Vacuumcleanershop.com must be returned to us within 14 days of receipt for any refund or exchange. Customers who received free shipping will be charge our actual reshipping cost for returned or exchanged unless the error was our fault. Products received after 14 days will be subject to the original shipping charge and a 20% restocking fee. Orders that are refused at time of delivery will received a refund minus the cost of actual shipping even if you received free shipping.We are available by phone or email to answer your questions. Please contact us before placing your order if your not 100% sure that your ordering the correct item.

Email us or call us before returning any part of your order to received your RMA number.RMA numbers must be clearly displayed on the out side of your returned package. Packages returned to us without a valid RMA number will be "Returned to Sender".

Order errors that are clearly the fault of VacuumCleanerShop.com will be corrected entirely at our expense. We will ship the correct order and provide the customer with return postage for the incorrect part.

Products NOT eligible for return:
Open Bag or Filter Packages
Used Vacuum Cleaners
User Installed Parts
Orders Received more than 30 days ago.
Other Resources
United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected]

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.