We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Automation

Crimpco

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Automation.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Elliott H

    Date: 05/10/2024

    My wife and just moved into our new home in Waldorf MD, the previous owner had Crimpco security so I just continue the service. I spoke with one of the representatives her name was Brooke. She was extremely pleasant, but she was unable to provide me with what I needed due to the company making upgrades in there operating systems. This went on for about a month. I spoke with someone else but they didn’t follow through with what they said. I only had the service since February but to cancel my service I had to pay them over 1200 dollars. I will never recommend this company to anyone.

    Crimpco

    Date: 05/13/2024

    On February 28, 2024 a Crimpco technician activated they alarm system at Mr. H****** new home as requested. All work was performed at NO CHARGE as Mr. H****** had completed a 36 month monitoring agreement electronically in order to take advantage of discounted pricing. In addition, Crimpco provided estimates for all additional work as requested but Mr. H****** advised that he no longer wanted to work with Crimpco and had found another company to help him moving forward. Mr. H****** was made aware of his contractual obligation and he remitted payment accordingly. This is an unfortunate situation - Mr. H****** did not indicate why he no longer wanted to work with Crimpco or why he chose not to proceed with any of the additional work for which pricing was provided. We would have loved to continue the relationship but Mr. H****** elected to simply pay off the balance owed and move forward with another company.

  • Ben H

    Date: 11/01/2023

    I was searching around for a security company that was going to work hard, be reachable and do a great job and have excellent products compatible with alarm.com. From my first interaction with Ryan the (manager) to the new alarm installed by Peter, everything was great. Ryan was very helpful with every facet of the install (and was able to answer every question and concern I had about the product and compatibility with the wiring we currently have in the house). He was also kind and accommodating to my needs. The work done by Peter was with great pride and care, there were a few things that weren’t going so smoothly, but Peter was determined to figure out the problems and solve them. I was delighted with the work I received from Crimpco. Thank you Peter, Ryan, Robin and Martin.

Crimpco is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.