Reviews

Review Details

• Review fromErika S

  Date: 09/11/2024

  Towed my car from front of my apartment overnight when there was a handicapped placard displayed. Charged me arbitrarily $100 to get it back after admitting that the placard was displayed!!!!

• Review fromJeron H

  Date: 07/25/2024

  This business removed my parking pass from my car. Then charged me $330 for the fraudulent tow less than 24 hours when I picked up the vehicle. I will be taking legal action if not resolved promptly.

• Review fromASANTE T

  Date: 07/12/2023

  This company seems to be a predatory towing company. They frequent my apartment complex where parking passes are required, which most of us residents have by the way. However if the parking pass falls from sight by accident and because they know my neighborhood very well; they will still tow our cars and charge full price knowing full well we have parking passes. Then attempt to have you arrested because you show up furious about the fact that they know you because this is not your first interaction with this trifiling company.

• Review fromAlena M

  Date: 05/23/2023

  Service was horrible. Front desk(Nash) is rude, demeaning and condescending but I guess I would wanna kill myself too if I was this obese, ugly, couldn’t grow a beard and I was a receptionist at a towing truck company(Nash). My car got towed from a pay per hour parking garage because I was parked overnight (the gate let me in, and you would think it wouldn’t if you’re not allowed to be there after hours). My undercarriage cover got ripped off by Pollards towing. Called countless times to get my damage compensated they told me I needed to drive hours back to Towson to see it in person, so I did, they told me no manager was in that day and to come back the next day. When I came back the manager(Perry) tried for so long to convince me that the damage wasn’t bad and repairing it would be a waste of time and its not a big deal. I stood my ground and basically demanded they fix it or compensate my repairs. The manager(Perry) finally understood that I was stubborn and wasn’t going to be walked over so he did fix and I was happy that they could fix it but got no compensation for my time/efforts/or the damage. The manager at least was somewhat helpful and understanding, although never showed me the before pictures he claimed to have. Bottom line is that I know nothing about cars, and the manager knows I know nothing about cars. But I do know that I know nothing about cars and to trust pollards word, so even if they were being truthful that it wasn’t important, damage/undercarriage being ripped off, I will be demanding it gets fixed. They defiantly were expecting me (a solo teenage girl) to be a pushover but honestly I refuse and if you are unfortunate enough to end up at Pollards don’t be afraid to make a scene to get the bare minimum of what you deserve.