Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Entertainment

AllBlk

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Entertainment.

Reviews

This profile includes reviews for AllBlk's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AllBlk has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AllBlk

      8515 Georgia Ave Ste 650 Silver Spring, MD 20910

    • AllBlk

      3 Bethesda Metro Ctr Ste 1000 Bethesda, MD 20814-6347

    Customer Review Ratings

    1/5 stars

    Average of 6 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromEvelyn S

      Date: 07/24/2024

      This company went into my new bank account and charged me and won't refund me! I have cancelled, sent several emails and no respond! When you get the year subscription for example if you get it in May 2023, you expect that in May 2024 they would renew it! But nooooo, their accounting department does not recharge until 3-6 months later! I am going to blast them all over social media and tell everyone how HORRIBLE THEY ARE! I DON'T HAVE AN EXTRA $59.99 TO GIVE OUT TO A CANCELLED SUBSCRIPTION! PLUS THEY WENT UP AND DID NOT INFORM THE CUSTOMER THEY HAD AN INCREASE, LIKE THE OTHER STREAM SERVICES. ALLBLK SHOULD BE ASHAME, YOU ARE NOT A PROFESSIONAL COMPANY, DON'T YOU REALIZE THAT THERE ARE MANY STREAMS CHOICES AND I WILL TELL EVERYONE I DON'T NEVER EVER EVER SUBSCRIBE TO YOU, I WILL BE PUTTING A BANK CLAIM OUT ON YOU ASAP! YOU DON'T EVEN DESERVE THE ONE STAR!!!!
    • Review fromKi B

      Date: 06/09/2024

      Acorn TV is a terrible company. Canceled within a few days of signing up. They refused to issue any refund. It doesn't work on my TV is it totally worthless to me. I tried to cancel with me CC but somehow they overrode that. They have a no refunds policy.
    • Review fromLaura G

      Date: 05/14/2024

      I signed up for the Free Trial with ACORN tv through Amazon Prime sight. I realized that this streaming service was like many others. This service carried the Midsummer Murders seasons 23 and 24. Once I paid for the year membership knowing that I could cancel at any time, I realized there were only 8 episodes. This made no sense. So I canceled within the first couple of days of the Free Trial. The Free Trial period ended, and I continued to have declined **** transactions show up on my default card with Amazon/ACORN tv. I notified my bank to block the ACORN membership fee that I canceled on 5/11/24. On 5/13/24 I had a full charge from ACORN of the annual membership fee that was CANCELLED during the Free Trial period. I entered the **** room with ACORN support following numerous failed attempts to stop the membership fee from being charged to my ****. The bank agent said he put a block on my card for ACORN, but that was a fail too. The agent in the Customer Support room continued to give me a discount to keep ACORN. NO ONE with ACORN Customer Support listens. I returned to my ACORN account and found the acknowledged 'CANCELLATION, sorry to see you go' from ACORN Support. So why was I charged the annual membership fee on 5/13/24 after I have concrete evidence that supports my initial cancellation and the account documented cancellation for ACORN? I filed a formal complaint with the BBB last night. I want my money back! And take heed, AVOID the FREE TRIAL temptations with Amazon and or online tv services. ****** learned on my end. I'm still waiting for my refund of $84.79 from ACORN tv's Customer Support.
    • Review fromKinzi C

      Date: 12/24/2023

      I signed up for AllBlk to watch Love During Lockup and they don't update the shows. I'm 5 shows behind with episode 12 being the last available. I just wasted my money.
    • Review fromJa S

      Date: 04/09/2023

      I purchased the subscription service with hope of enjoyment. I use it as a trial and kept it for 1 month after because I saw a show on this service with a few people that I follow on Instagram. When I went to cancel the service it was very cumbersome. After multiple attempts, they stopped charging me. I thought everything was OK until they started charging me again this year, I have gone on to have them blocked as well as getting a confirmation of cancellation from ALLBLK. They don’t have any programs I’m interested in any longer and they continue to harass me via email about payment. I don’t recommend getting this service because they won’t let you go. That’s an abusive relationship.
    • Review fromLauri C

      Date: 07/17/2022

      I signed up for this company on Amazon because I planned to vacation for several months. I cancelled back in January and it I have been charged $4.99-$5.99 a month even though I cancelled the service. When I try to log on directly from heir website I cannot sign in because I get an error message every time. This company is a scam. I tried to support a black owned business and I get scammed in return. Bad business! I want a refund immediately!

      AllBlk

      Date: 07/18/2022

      Hello Lauri, We're sorry to hear that you have had a bad experience with ALLBLK. While hate to see you go we have canceled your subscription and processed a refund for your most recent charge. Normal refunds take upto 10 days to process depending on your bank. ? We took a look at your account details and can confirm that it was still fully active. We were also unable to find a record of your intent to cancel. How did you cancel? If there's an issue with our cancellation process, we would like to further investigate. Please keep in mind that simply deleting the app on your device(s) does not cancel your account. If you do have an email confirmation of cancellation, please attach it to your reply. ? Best wishes, ALLBLK Team

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.