Reviews

This profile includes reviews for Lednor Home Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Lednor Home Solutions has 6 locations, listed below.

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  Lednor Home Solutions

  210 Najoles Rd Ste 103 Millersville, MD 21108

  
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  Gutter Helmet by Harry Helmet

  33755 9th Ave S Federal Way, WA 98003-6733

  
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  Gutter Helmet By Harry Helmet

  3319 State Route 162 Granite City, IL 62040-6181

  
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  Gutter Helmet by Harry Helmet

  109 Gaither Dr STE 305 Mount Laurel, NJ 08054-1704

  
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  Gutter Helmet by Harry Helmet

  8059 Lewis Rd STE 305 Berea, OH 44017-2943

  

Review Details

• Review fromLaura S

  Date: 05/23/2025

  I give this company 0 stars. I just read the other reviews and agree with all except the few fake good reviews. Please do not use this company. I regret using them to the highest degree. After they installed the gutter helmet our roof has continued to leak. Every time it rains water pours into our house. I have called customer service many times they either don’t answer, are very nasty and dismissive, or hang up on you. This is a horrible company. With water pouring into our house it has taken them 4 or 5 weeks to give us any appointment. I paid them 4 weeks ago to come. I don’t know what else to do. So I am writing this review. Horrible company!!!

• Review fromGary T

  Date: 05/01/2025

  Very responsive service, and excellent service personnel.
  Work performed was as discussed and in a very timely manner.

• Review fromKeith S

  Date: 04/25/2025

  As with other consumers leaving a review, this company fails to honor the Gutter Helmet Lifetime Performance Warranty. They promise to clean your gutters once a year-lie. They promise your gutters will never clog-lie. The lifetime performance warranty is guaranteed to allow free flow of water without clogging-lie. Instead of honoring the warranty, they want to charge $150 to clean your gutters- true! I paid $6,125 for lies! Find someone else to install a gutter system. Gutter Helmet doesn't work any better than any other system and IT WILL CLOG! As other consumers mentioned, I also filed a complaint with the Attorney General. Customer Service is non-existent these days. If companies won't honor warranties, they should be heavily fined or put out of business! It's all a scam.

• Review fromTheresa C

  Date: 03/10/2025

  Gutter Helmet gutters are supposed to come with a "no clog" lifetime warranty. Part of Warranty includes cleaning your gutters once a year, at no charge. These gutters do clog up, they are NOT maintenance free. Now, they told me they've changed the contract! They want me to send them pictures of my gutter system, and it will now cost me $150.00.
  I will also file a complaint with the Attorney General because this is a scam.

• Review fromMike Y

  Date: 02/12/2025

  I bought these gutters because I thought they stood behind there products and there main thing is if it gets plugged up they will come and clean it out. I called them because it was plugged up and they wanted me to climb up a ladder and take a picture. I’m 70 years old I can’t be climbing up ladder and that’s not what our contract says. So they said then it’s going to cost me 150.00 dollars to have them come out and unclog my gutters.

  Lednor Home Solutions

  Date: 02/14/2025

  The Warranty for this product is a manufacture's warranty. we are not the manufacture. As the dealer for this product we have the right to charge a warranty assessment fee to send a crew to the customers home to determine if the customer's issue is warranty related. If it is deemed to be warranty related we, per our agreement with the manufacturer will preform warranty related service without any additional fees. if the issue is not warranty related other fees may apply. 

• Review fromJack C

  Date: 01/03/2025

  Since we needed gutter protection from nearby tree needles, I contracted with Gutter Helmet to put their product on our house in 2019. As per their sales person, video, and advertising, we were shown and told that if the helmets purchased did not perform as shown, they would fix the issue. Ever since the first rain we had after installation, their product has not done what was promised. The issue we had was that the fir needles that fell on the roof and helmets did not blow off with the wind and did not wash off with the rain. GH’s local maintenance techs came out and cleaned off the offending needles on the edge of the helmets. They also said that this was a very common complaint, but we had never been told. Our local office in Federal Way told us to call them whenever we needed that service to take place. We even set up a schedule with them for their cleaning off of the helmets for twice a year at NO CHARGE. Our contract with GH had no charges listed for any cleaning. It was part of the agreement.
  Now there is a $50 destination fee, plus whatever other fee they deem necessary to come out to our house. I’ve had several conversations with the local GH and national. The rules have changed and I/we have not been “grand-fathered in” with our old contract. There is a stubborn and almost discourteous attitude when talking to the big-wigs at national.
  Since Gutter Helmet Company has made it perfectly clear that they are not interested in keeping their word, I will do (and have done) whatever I personally can to show and tell to any interested persons that want a gutter cover precisely how Gutter Helmet treated me. I feel very cheated and feel it is my responsibility to warn others. It is my belief, based on my experience, that Gutter Helmet is a disingenuous and dishonest company.

  Lednor Home Solutions

  Date: 01/07/2025

  This customer has a manufacture's warranty for this product that he purchased. As the Dealer for this product we charge a warranty assessment fee to look at customers issues. if the issue is deemed to be warranty related then we will preform the warranty work with out any additional charge to the customer. The manufactures warranty does not include cleaning the customers roof and the exterior of the gutter helmet.

• Review fromMasha T

  Date: 12/11/2024

  Absolute scam - bait and switch. They marketed their gutter helmet with a lifetime of free cleaning, which is why I went with them in the first place. And now they're claiming they ended that policy, and are going to charge me to clean my gutters.

• Review fromChris R

  Date: 12/10/2024

  Had Gutter Helmet installed Dec 2009. After a year I had to call twice a year to have the system cleaned because of clogging, the water would flow over the gutters like a water fall. Every year they would come out and check and clean. A couple of times the person who performed the cleaning said I need some extra parts installed to stop the clogging and water fall. After time has passed I still have the same problem. No one called to fix the problems. I called again and was told it would cost $50 to have a service performed to clean the gutters. How is this possible if the warranty states never clean your gutters again, and this is part of the lifetime warranty. Absolutely no help for customers after installation.

• Review fromWilliam B

  Date: 10/04/2024

  When I got the Gutter Helmet product installed, I was very happy with the results; it's done exactly what is promises, to help me avoid having to ever clean my gutters.
  That all changed when a downed tree grazed our house about two months ago. Minor damage to the gutters, but required a fix both to them and the gutter helmet product. Upon calling Gutter Helmet, I found out they are now owned by Lindor Home Solutions. I was sent by the person answering my call to their "customer care unit." No one answered and I was asked to leave a message, which I did. A few days later, I received a call, but when I answered, the person said "hold for customer care." They didn't answer again, and I left a second message.
  After 12 calls over two weeks, I finally reached an actual person who arranged an estimator to come look at the damage. He refused to give an estimate until the roof (shingles) were repaired, with no explanation as to why that was necessary.
  Two more week to get the shingles repaired and I started on the treadmill of a dozen calls to Lindor only to get sent to the customer service area that never answers the phone. I somehow (I honestly don't recall how) was able to connect with a service person who came out, game me an estimate, and indicated that a contract would be e-mailed to me. It never was. A dozen more calls and I got the contract and signed it, returned it to Lindor. Four weeks later, I received a call for scheduling the repair. In in all, over three months to repair roughly 4 feet of gutter/gutter helmet.
  Their customer service is both the worst I've ever experienced with any business, but seems deliberately set up not to provide service except to the most persistent (or masochistic) customers. Will never use them again.

• Review fromJames A

  Date: 09/23/2024

  Very professional initial visit. Workers came when promised and took care of gutters in one day!

  Lednor Home Solutions

  Date: 09/24/2024

  Thank you for your review.