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Business Profile

Building and Construction

Jenkins Enterprises

This business is NOT BBB Accredited.

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1

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Review Details

  • Sabrena D

    Date: 12/11/2023

    If I could give no stars I would. I'm a new Maryland Homeowner and my roof sprang a leak near the chimney in late June of this year. Due to it being my first issue with my home, I was in a panic. I reached out to my insurance and was told that Josh Jenkins enterprises would be contacting me. Needless to say 5 days later I finally got a call, in the meanwhile I used a contractor that my cousin was familiar with to start the mitigation inside who responded in 24 hours of the leaking occurring, due to existing allergies and fear of mold. This contractor only did mitigation not roof repair. When Jenkins finally came out, upon inspection of the roof, stated that he could caulk the area. Once he caulked the area, he left. Didn't knock on the door, which I though odd. When I reached out to the office, the response was "he took care of it". Although he didnt charge had he knocked and told me it was a temporary fix, he could've gotten the needed repair job then. Fast forward to this weekend. Sunday we had a wind and rain event and the roof sprang a leak in the same area. Immediately I thought of Jenkins because of what I thought was kindness before. I called to get quote and a tarp for the interim. Ayla stated she would call Josh to see his availability. After hours with no return call, I called back to be told by Ayla that Josh wasn't interested in my business because i had another contractor doing the mitigation when he came out in June. So all day instead of calling me back so that I could look for someone else Ayla sat on this info until I called. I'm giving the benefit of the doubt that it's pettiness and not prejudice since he's Caucasian and I'm a person of color due to living in predominantly 'good Ole ' Calvert county. All it would have taken was a follow up conversation 6 months ago instead of having a tantrum and leaving. I am a DoD civilian with lots of friends and I plan on telling everyone I know to NEVER patronize this business.

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