Event Ticket Sales
Capital Jazz FestAbout
This business has 1 alert
Important information
- Additional Info:BBB files indicate that this business has a pattern of complaints concerning:
*Refund/exchange Issues (Consumers allege that when cruises were canceled, they were provided the option to transfer to next year's cruise or a refund within 90 days. Consumers alleged that when requested a refund, was advised would receive refund but a significant number have not received the promised refund.)
*Customer Service Issues (Consumers allege that there was a failure to communicate update the status of their refunds or general questions about their account with the business.)
*Billing and Collection Issues (Consumers allege that the business collected monies for cruises that were ultimately canceled due to COVID/Omicron variant)
*Service Issues (Consumers allege that the business has failed to provide services. Consumer also allege that when cruises were canceled and advised that they can transfer to the next year, the next year cruise was also canceled and some have yet to receive a refund)
On 09/09/2022, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
As of 10/14/2022, BBB has had no response.
About This Business
Years in Business: 32
Business Details
- Local BBB:
- BBB of Greater Maryland
- BBB File Opened:
- 4/30/2020
- Business Started:
- 11/24/1992
- Business Incorporated:
- 11/24/1992
- Type of Entity:
- Corporation
- Alternate Names:
- Capital Jazz Productions
- Capital Jazz Inc.
Additional Contact Information
- Principal Contacts
- Mr. Clifford Hunte, Registered Agent
- Customer Contacts
- Mr. Clifford Hunte, Registered Agent
Additional Information
- Business Categories
- Event Ticket Sales
Latest Reviews
Pamela N
"Dear Better Business Bureau, You see all of these complaints about this company not returning patrons' money. What is going to be done about this?" ... Read full review
Evelyn P
"I accidentally forgot that I had paid a down payment for the February 2024 jazz festival on my credit card so when I saw the charge on my online statement I immediately called the vendor's number but had to leave a message. No one ever responded so I canceled the card and filed a fraud claim." ... Read full review
Earl A
"Capital Jazz should be bought in front of The Supreme Court and barred from ever holding any kind of music festival involving patronage. I still haven't received my refund from the cruise nor any information."
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