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Business Profile

Snoring

Somnifix International LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 6 Customer Reviews

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Review Details

  • Howard K

    Date: 09/18/2024

    No customer service whatsoever. A complete joke. Product is OK but the website doesn't work properly and you can't mange subscription or ever get in touch with this company. Terrible. Sent numerous emails and called phone number that nom one answers.

  • Blaine P

    Date: 08/24/2023

    The product works fine, but I made the mistake of getting a subscription. Their website makes it seem easy to cancel the subscription, but you have to jump through a bunch of hoops that aren't obvious. For anyone else who comes across this issue, here's what you need to do. 1. Create an account on their website using the email you used when you made the subscription (it's possible to purchase a subscription without creating an account). 2. Log into your account and go to the Subscriptions section. 3. Click your subscription and select Cancel subscription. Contacting the email address will result in absolutely no response. If, like me, you assumed that you had an account but forgot the password, the Reset Password link will present no indication that you do not have an account. Creating a new account with the email address you used for your subscription will reveal the subscription cancellation option.

  • Sandra H

    Date: 03/01/2023

    Although Somnifix did work for a while, I decided to cancel my subscription. Unfortunately, I have never been able to get the company to acquiesce to my request. This is very frustrating as they keep taking money from my account. When I called their company, it lead me to a voice mail. I have tried 5/6 times to cancel my subscription. Bad business practice, legal action is the next step.

  • Andres A

    Date: 11/01/2022

    Horrible service. They tried sending over the strips but it "Failed" so they got sent back. No refund and now I am out my $30 because they don't get back to me EVER. Countless emails and phonecalls to their headquarters and nothing nothing nothing. Don't ever order from this company. Just use surgical tape.

  • Joanne S

    Date: 08/20/2022

    There is no customer service. I tried out the mouth strips but they didn't work for me. They supposedly have a 30 day money back guarantee but there is no customer service and no information how to get your money back. If you send an email, they just start sending you advertisements.

  • John P

    Date: 08/10/2022

    I ordered in June 2021, it’s now August 2022 and it still has not shipped. I e tried contacting the company repeatedly and have never received a response.

Somnifix International LLC is NOT a BBB Accredited Business.

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