Reviews

This profile includes reviews for Geico's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Geico has 136 locations, listed below.

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  Geico

  5260 Western Ave Chevy Chase, MD 20815-3701

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  Geico

  2650 Beene Blvd Bossier City, LA 71111-5494

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  Geico

  9026 St Simon Way Pittsburgh, PA 15237-5849

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  Geico

  236 W Main St Williamsburg, OH 45176-1341

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  Geico

  5513 Montgomery St Savannah, GA 31405-6817

Review Details

• Review fromLiz S

  Date: 05/22/2025

  Tiers of false hopes on being able to get a auto insurance there was one sweet lady the was able to get me a quote I called today to confirm it and called 2 agents who were rude and couldnt help me , and said geico does not want to insure me anymore so why send me emails if they wont insure me

• Review fromChansamon B

  Date: 05/21/2025

  On 05/17/25, I discovered that a driver had been added to my policy without my knowledge or consent.This unauthorized change resulted in an unwarranted increase to my premium and an overcharge to my credit card on file.I contacted GEICO customer service promptly to resolve the matter. Unfortunately, the representatives,including a supervisor named Angel ** were not helpful and failed to correct the issue or provide a satisfactory explanation. This has caused me financial stress and a significant loss of confidence in GEICOs customer service and underwriting practices.

• Review fromCharles S

  Date: 05/21/2025

  GEICO lies, misleads and deceives the public. When caught and challenged, they fabricate dates and information. They refuse to surrender transcripts of correspondence. Even under subpoena, it is questionable whether they will release the transcripts.

• Review fromLeigh P

  Date: 05/21/2025

  Worst insurance company I've ever dealt with. Impossible to get anyone on the phone. They have ****** me time and time again. They should get shut down. Making billions and f****** over their customers. Shame on you **********************. And one last F*** YOU for good measure

• Review fromBonnie R

  Date: 05/19/2025

  I applied for a job and after completing the required application requirements, the job was withdrawn after I was given a start date despite satisfying requests in a timely manner.

• Review fromPenny R

  Date: 05/19/2025

  You have no way to use their AI phone or Chat without SEVERE idiotic issues and on hold on phone FOREVER! WORST CUSTOMER SERVICE THIS YEAR OF ANY ********************** I'VE TRIED TO REACH and I've been a customer for about 25 years!

• Review fromLatasha S

  Date: 05/19/2025

  I have been with Geico for well over a decade and I learned a couple of days ago that Geico significantly increased my premiums. Mind you, I have never been in an accident that was my fault, nor have I gotten any tickets. My NJ driving abstract record is clean. When i called Geico to inquire about the increase in my premiums, first I wad told that Geico recently increased the premiums on all of their New Jersey customers based off the amount of accident claims Geico alledged they have been receiving. When I questioned Geico why am I being charged for other people's claims and vehicle accidents that did not and does not involve me or my vehicles; Geico then told me that my policy premium increas was based off if I have an accident. How is that even legal for Geico to increase my premiums based off assumptions or what is? So I asked the Geico representative that what if I never get into an accident, but yet Geico increase my premiums on "what if". When I told the representative that I truly believe that Geico increased my premiums as Geico's way of recovery money that Geico paid out for my medical for an accident that was not my fault, and Geico was supposed to help pay for my medical as it's part of my full coverage policy; the representative then stated that my policy premium increased was based off my zip code and the amount of accident in my zip code. I qgain asked the representative what does that have to do with me? What does someone else's driving and accidents within my zip code has to do with me if I was not involved in those accidents? I then reminded the representative that earlier in the conversation she told me that my premium was increased based off the amount of claims Geico received from the customers in the state of NJ, but now she's the representative is telling me that my premium increase is based of my zip code. At that point she was just saying anything and not making any sense. I'm filing a complaint with BBB and to ******. Dated: May 19, 2025

• Review fromJoseph E

  Date: 05/17/2025

  My bill has gone up with in a month of signing up with Geico. It seems dirty. I am disappointed. I spoke with Jasmine on the phone. She likes to talk over you and provided me with wrong information over the phone. She did not make any effort to resolve me questions or complaint about this.

• Review fromSean G

  Date: 05/17/2025

  I paid my bill for the entire year and they keep charging my card ontop of the annual rate I already paid. The reason they give me is that my online paperwork was not filled out correctly

• Review fromChuck P

  Date: 05/16/2025

  Poor service - how do I file a complaint with the Better Business *****?