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Business Profile

Towing Company

Pat's Service Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

This profile includes reviews for Pat's Service Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pat's Service Center has 2 locations, listed below.

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    • Pat's Service Center

      9 Casco St Worcester, MA 01604

    • Pat's Service Center

      5 Shrewsbury Street Worcester, MA 01604

    Customer Review Ratings

    1/5 stars

    Average of 5 Customer Reviews

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    Review Details

    • Review fromLaura0713

      Date: 09/27/2024

      The employee telling me to shut the f*** up and listen was the worst part of being towed for absolutely no reason. I had paid and put the ticket in my car. The ticket was in my car when a nicer employee let me look.
    • Review fromLisa W

      Date: 08/16/2024

      They run a Predatory Scamming business where they put up what looks like a small marketing/advertising towing sign, too high to see, on a vacant unused lot, then monitor the lot like a hunter, until an unsuspecting driver parks in the lot that has nothing posted saying no unauthorized parking of any sort, then charge $220 to get your vehicle back. Unprofessional, Rude, and “Cash Only” of course.
    • Review fromJen A

      Date: 04/16/2024

      0/10 I was charged 140$ four months ago for a ridiculous tow. They let my car down because I caught them in time and had to pay them then. It was taken out of my account , now it is April and they had a glitch in their system and charged me again 140$ now in April!
    • Review fromBrianna K

      Date: 02/12/2024

      They don't even deserve 1 star. I parked in an empty lot (no no-parking signs) to run inside a building quick since there was no street parking available. I went inside at 11:02 and by 11:12, they already had my car towed and back to their lot. Charged me $175 for a "full day storage" and towing fee. Horrible attitudes and completely unprofessional. It's no wonder they lost all their contracts with AAA and the state; it's very predatory behavior. They are known for sitting in their truck and stalking people until they get out of their car for a minute and demanding payment to put their car back on the ground. Avoid them at all costs!!
    • Review fromJu A

      Date: 01/03/2023

      Thieves they are a predatory towing company. They illegally towed my vehicle at my place of residency. I had a parking in permit on my vehicle and they still towed my vehicle and also overcharged me they had numerous fees which is a scam. They even asked my boyfriend before my vehicle was towed to call them if he sees a car without a permit. They also were bragging on how many vehicles they towed on New Years day. Complete scum . I will not let this go I am filling a civil suit, reporting them to all Better business bureau and on social media.I wish you didn't have to check a star cause they do not qualify for any stars. Thieves

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