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Business Profile

Property Management

The Grid District

This business is NOT BBB Accredited.

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Reviews

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1

Average of 1 Customer Review

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Review Details

  • Heather L

    Date: 09/09/2023

    I was not allowed to tour in person (due to COVID) and was sent a video tour of "my unit" for approval before signing my lease. First and last months rent was paid before moving in. When move in day came the unit was NOT the unit I got a video of (entirely different floor plan), and it had NOT been cleaned! I complained to management who offered me free tickets to some random local college baseball game (which does not solve either problem). On the 1st of my last month of tenancy, my pre-paid last months rent payment was not applied to my account. I was charged a late fee (for rent that had been pre-paid before I even moved in, 13 months prior). Now more than 1 week after turning in my keys and moving out my last month rent payment STILL has not been applied. I have a late payment hit to my credit score AND no one at The Grid will answer my emails to get answers about this. The people running the show here are unprofessional and unequipped to do their jobs properly and then tenants suffer because of it. Renters beware!

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