About
Overview
Doug Russell, Inc.
1 Southwest Cutoff
Worcester, MA 01604-1517
See Hours
| Monday | 8:00 AM - 5:00 PM |
|---|---|
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 1/21/1992
Years in Business: 69
Products and Services
Business Details
- BBB File Opened:
- 11/9/1990
- Business Started:
- 1/1/1956
- Business Incorporated:
- 2/5/1988
- Type of Entity:
- Corporation
- Alternate Names:
- Russell Marine Sales & Service
Additional Contact Information
- Principal Contacts
- Mr. Doug Russell, President
- Customer Contacts
- Mr. Doug Russell, President
- Ms. Pam Russell, Office Manager
- Mr. Mike Russell, General Manager
- Fax numbers
- Primary Fax: (508) 753-3946
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Business Categories
- Boat Dealers, Auto Repairs, Boat Repair, Boat Trailers, Boat Supplies, Jet Skis
Latest Reviews
Marco M
"From the start of my boat purchase I was told one thing and ended up finding multiple issues but dealer insisted on telling me otherwise I wanted to test everything there but was promised that everything was good to go so I took dealers word for someone whos been in business for 50 years dealer also installed used parts on the boat after we did a sea trail and found a major leak dealer also would not provide me with paperwork done for leak repairs for my own records told me that the paperwork was private not sure what that meant had to threaten him with legality and was given a email only describing that the leak was sealed but no break down of what was repaired and replaced also had a pump issue dealer gave me a 35 year old used pump dad did not work then gave me another 33 year old pump and told me that he had sold me a used boat so I was only getting a used pump now Im dealing with a water leak inside of the boat but he failed to tell Me that as well Im dealing with that my self because I just dont want to deal with this dealer anymore Im not one to leave any reviews but after this purchase I had no choice I know I did not purchase a brand new 100K boat but regardless of the price coming from a dealer its should be ready to go when you hide things from your customers thats when it will back fire I hope your next customer does not leave there without doing a thorough inspection of everything!"
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