Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Kelly Nissan of Woburn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Todd T

    Date: 08/10/2024

    I returned my 2023 Nissab Frontie to Kelly Nissan in Woburn, MA on 7/18/24. Prior to returning the truck I had it inspected on 7/8/24 with an odometer reading of ******. When i returned the truck on 7/18/24 (10 days later)the sales person i dealt with was named ************************* who said he was too busy and would just send me a recipt. I left and he texted me a copy of my landing receipt showing a total miles of ****** alon with a forged signature. I asked him why the difference in miles and how could I possibly drive over 2k miles in 10 days . His replied maybe it was a mistake, I'm. O sure. I told him that his mistake is costing me money and that I don't appreciate his customer service.

    Kelly Nissan of Woburn

    Date: 11/15/2024

    ****, I am very sorry to hear about your recent experience at our location. If you would like to call us at your earliest convenience to discuss this matter I am sure if it was our mistake we can assist in compensation if you were charged for over miles. We are willing to do whatever we can to make this satisfactory to you. ***** ******, General Manager, ************************************ ************

Kelly Nissan of Woburn is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.