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Business Profile

Gift Baskets

Massachusetts Bay Trading Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gift Baskets.

About

About This Business

Massachusetts Bay Trading Company is a web-based store specializing in a variety of Massachusetts products. The products include gifts, crafts, art, photographs, pottery, books, gourmet specialties, lobsters, greeting cards, lamps, jewelry, soaps, toys, collectibles, sports related items and corporate gifts. The company states that it ships throughout the USA and for some international sales. The company was established in Massachusetts in 2002. The company employs three people. Mr. Robert H. Nilsson is the President of the company. Any questions or problems may be directed to the attention of Mr. Nilsson.

Years in Business: 23

Products and Services

Gifts and products related to New England, Apparel, Fine Art Prints, Holiday Cards, Calendar Towels, Books, Corporate Gifts, Jewelry, Wooden Bowls and Boards, Hand-Blown Glass, Gift Baskets

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
5/4/2004
Business Started:
1/1/2002
Business Incorporated:
1/12/2007
Type of Entity:
Corporation
Business Management:
Mr. Robert H. Nilsson, President
Number of Employees:
5

Additional Contact Information

Principal Contacts
Mr. Robert H. Nilsson, President
Customer Contacts
Mr. Robert H. Nilsson, President
Fax numbers
Primary Fax: (781) 998-0593
Additional Email Addresses
Primary: Email this Business

Additional Information

Payment methods
  • American Express
  • Discover
  • MasterCard
  • Visa
Refund and Exchange Policy
The business states merchandise returns are normally accepted within 14 days of purchase. Please call or contact the company by email or letter for a return authorization. Returns should be sent by UPS or insured mail for your protection. Once the authorized return item has been received in its original condition, the business will refund your credit card, shipping and handling fees are not refundable. Custom items may be returned only in special circumstances and will incur a restocking charge. Examples of custom items include our tide clocks and other products with personalization options. Made-to-order items such as rugs will incur a 20% restocking fee. Food items cannot be returned.

The business states if you return a product that was offered with free shipping, our actual outbound shipping costs will be deducted from your return refund. Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refundOrder Cancellations

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