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Business Profile

Clock Repair

Classic Clocks Etc., Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clock Repair.

About

About This Business

Classic Clocks, Etc., L. Roger Smith's Classic Clocks, Etc., offers new and antique floor, wall and mantel clocks, most of which are key wound (mechanical). The firm offers antique and grandfather clock repair and specializes in French mantel and Victorian tall clock sales and repairs. The company states they offer service calls to it's customers. The company states that they are an authorized dealer & service provider for the Howard Miller Clock Company, Sligh, Kieninger, Hentschel, Comitti, Hermle, Ansonia & Chelsea Clock Co. They state they are members of the National Association of Watch and Clock Collectors, member #058827.

Years in Business: 34

Products and Services

Clocks

Business Details

BBB File Opened:
4/3/1997
Business Started:
1/1/1991
Business Incorporated:
1/30/1995
Type of Entity:
Corporation
Business Management:
Mr. Leland R. Smith, President
Number of Employees:
2

Additional Contact Information

Principal Contacts
Mr. Leland R. Smith, President
Customer Contacts
Mr. Leland R. Smith, President
Additional Phone Numbers
Other Phone: (800) 782-5625
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy
The business states that their refund policy is as follows:

RETURNS: Originally shipped by other than common carrier: We will allow returns of any clock originally shipped to you by UPS within 10 days of delivery, for a credit of the original charge LESS the 2-way shipping costs-to-us and LESS a 10% restocking fee. PLEASE DO NOT RETURN THE CLOCK WITHOUT CONTACTING US, so that we may contact UPS for its pickup and notify our staff to accept its return. We will give you instructions necessary to avoid additional shipping damage and to credit you properly for your return. Originally shipped by truck (common carrier): We will NOT ALLOW THE RETURN OF ANY CLOCK SHIPPED TO YOU BY COMMON CARRIER. The only exception is a return due to your refusal of the clock for the expressed cause of damage at the time of delivery. If you have refused a clock, you must contact us by calling 1-508-358-5237. If you are calling after hours, please leave a message stating the following: your name and shipping address and a phone number where you can be reached. the clock’s manufacturer & stock number. a description of the OBVIOUS damage noted and thus your reason for refusal. IF YOU HAVE ANY QUESTIONS REGARDING OUR SALES, SHIPPING, AND RETURN POLICY, PLEASE EMAIL THEM TO [email protected]. By using this website, classic-antique-clocks.com, you agree to be bound by the terms outlined above, regarding shipping and returns. Classic Clocks Etc. Ltd. reserves the right to change or update information and/or prices at any time. Although we work very hard to avoid errors in any information or pricing, we reserve the right to correct errors and cannot honor pricing errors in our product listings at classic-antique-clocks.com. Since we sell these clocks at our bricks & mortar store, we are notified promptly by the manufacturers of any price increases and will make all efforts possible to replicate that information on this site, as soon as is possible. By using this site, you agree to be bound by any such revisions and you agree to these terms of use.

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