Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

This business has 1 alert

About This Business

128 Plumbing, Heating & Cooling specializes in plumbing, heating, and cooling systems with same day and 24 hour service.

BBB Accredited Since: 5/21/2009

Years in Business: 69

Products and Services

Plumbing Services, Oil to Gas Conversion, Hot Water Heaters, Heating Replacement, Furnace Replacement, Boiler Replacement, Toilet Repair & Installation, Sink Repair & Installation, Plumbing, Heating, Air Conditioning, Drain Cleaning

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
1/1/1956
Business Started:
1/1/1956
Business Incorporated:
1/1/1994
Type of Entity:
Corporation
Alternate Names:
128 Plumbing, Heating, Cooling & Electric
128 Plumbing and Heating, Inc.
Business Management:
Mr. David Willams, President
Mr. Ryan Williams, General Manager
Ms. Lynsie Sabbatelli, Customer Service Representative
Ms. Brianna Deafonseca, Marketing Coordinator
Ms. Christine Vittorioso, Administrative Director
Number of Employees:
10

Additional Contact Information

Principal Contacts
Mr. David Willams, President
Customer Contacts
Mr. Ryan Williams, General Manager
Ms. Christine Vittorioso, Administrative Director
Fax numbers
Primary Fax: (781) 245-9599
Additional Phone Numbers
Other Phone: (781) 334-5400
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
  • Cash
  • Check
  • MasterCard
  • Visa
Refund and Exchange Policy
The business states "100% Customer Satisfaction Guaranteed, 1 Year Parts and Labor on all installations."
Other Resources
Massachusetts Board of State Examiners of Electricians
1000 Washington Street
Boston MA 02118
Phone Number: 617-727-9931
Fax Number: 617-727-9932
https://www.mass.gov/orgs/board-of-state-examiners-of-electricians
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
1000 Washington St
Boston MA 02118
Phone Number: 617-727-9952
Fax Number: 617-727-6095
https://www.mass.gov/orgs/board-of-state-examiners-of-plumbers-and-gas-fitters
[email protected]
Massachusetts Department of Fire Services
1 State Road
Stow MA 01775
Phone Number: 978-567-3100
https://www.mass.gov/orgs/department-of-fire-services
Massachusetts Office of Public Safety and Inspections
1000 Washington St, Suite 710
Boston MA 02118
Phone Number: 617-727-3200
https://www.mass.gov/orgs/office-of-public-safety-and-inspections

Latest Reviews

  • Jay K

    "Horrible experience. Do NOT recommend!" ... Read full review

  • david m

    "I am very shocked I just got a price from 128 plumbing for an air conditioner and heater unit . It was for my 3rd floor he wanted $7000-$12,000 I almost fell off my chair thats what you call stealing my money." ... Read full review

  • Meili L

    "Plumbing. I notice wet spot near toilet." ... Read full review

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.