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Business Profile

Boots

CowboyChief.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boots.

About

About This Business

Cowboy Chief specializes in Lucchese custom boots.  The business services include, but are not limited to custom men boot making, men's in stock boot supply, custom women boot making, women's in stock boot supply and much more.

Photos and Videos

Business Details

BBB File Opened:
6/26/2014
Business Started:
6/1/2008
Business Incorporated:
11/23/2012
Type of Entity:
Corporation
Business Management:
Mr. Clayton Weaver, Customer Relations Manager
Number of Employees:
5

Additional Contact Information

Principal Contacts
Mr. Clayton Weaver, Customer Relations Manager
Customer Contacts
Mr. Clayton Weaver, Customer Relations Manager

Additional Information

Refund and Exchange Policy
The business states:
"90 DAY RETURNS POLICY 
Part of buying boots online is making sure you are dealing with a company with a good returns and exchange policy.  Cowboy Chief provides a hassle free 90 Day return policy!
If you need to return a pair of boots please just email us at [email protected] and we will provide instructions on how to return your boots.
PLEASE NOTE: All boot returns are returned to Cowboy Chief offices NOT to Lucchese Boot Co. 
Other Return Policy Details:
Customer is responsible for the cost of shipping a return back to Cowboy Chief.
You have 90 days to return or exchange any pair of boots.
Boots may be returned for a refund of the purchase price of the boots.
Items must be unworn and unaltered with all original packaging. 
Returned shoes will NOT be accepted if the original shoe box has been used as packaging or is damaged in any way.
Refunds are processed within 5-7 business days of receipt.
Stall Stock product may be returned for refund but no exchanges on Stall Stock Collection boots.
No International Returns or Exchanges are allowed.
Stall Stock boots are returns only there are no exchanges allowed on Stall Stock boots.


TO BEGIN A RETURN or EXCHANGE please email [email protected]
Other Resources
United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected]

More Resources

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