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Business Profile

Cable TVs

Breezeline

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cable TVs.

About

Important information

  • Additional Info:

    BBB with the use of artificial intelligence, analyzed the complaints on 6/26/2024

    BBB shared the findings and recommendations with Breezeline.


    The findings appeared to show:

    Frustration: Many customers express frustration with recurring technical issues and the need for repeated repairs.

    Dissatisfaction: There's a general sense of dissatisfaction with customer service quality and response times.

    Confusion: Billing issues suggest customers are often confused about charges or feel they're being overcharged.

    Inconvenience: Service interruptions and long wait times for repairs are causing significant inconvenience to customers.


    Breezeline did not provide BBB with a response. 


About This Business

Atlantic Broadband offers phone, television, and internet services for both commercial and residential customers.

Business Details

BBB File Opened:
9/8/2004
Business Started:
8/26/2003
Business Incorporated:
8/26/2003
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Dov Banks, Manager of Customer Care
Mr. Frank Van Der Post, President
Mr. Pat Bratton, C.F.O.
Ms. Leslie Brown, Senior Vice President
Number of Employees:
1500

Additional Contact Information

Customer Contacts
Dov Banks, Manager of Customer Care
Fax numbers
Other Fax: (617) 786-8803
Additional Phone Numbers
Other Phone: (617) 786-8800

Additional Information

Other Resources
Department of Telecommunications and Cable
1000 Washington Street
Boston MA 02118
Phone Number: 617-305-3580; Consumer Hotline 800-392-6066
Fax Number: 617-988-8288
https://www.mass.gov/orgs/department-of-telecommunications-and-cable
[email protected]
Massachusetts Department of Telecommunications and Cable
1000 Washington Street suite 820
Boston MA 02118
Phone Number: 617-305-3580; 800-392-6066
Fax Number: 617-988-8288
https://www.mass.gov/orgs/department-of-telecommunications-and-cable
[email protected]
United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected]
Business Categories
Cable TVs

More Resources

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