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Business Profile

Loans

First Help Financial

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loans.

About

About This Business

Years in Business: 19

Business Details

BBB File Opened:
8/4/2014
Business Started:
7/31/2006
Business Incorporated:
7/31/2006
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
First Help Financial, LLC
Business Management:
Chad Carlson, Vice President
Derwin Shelley, Vice President
Number of Employees:
374

Additional Contact Information

Customer Contacts
Chad Carlson, Vice President
Derwin Shelley, Vice President
Social Media
Facebook
LinkedIn

Additional Information

Other Resources
Massachusetts Division of Banks
1000 Washington St
Boston MA 02118
Phone Number: 617-956-1500; 800-495-2265; TDD 617-956-1777
Fax Number: 617-956-1599
https://www.mass.gov/orgs/division-of-banks
[email protected]
Business Categories
Loans, Loan Servicing

Latest Reviews

  • SalG G

    "First Help Financial has the worst customer service I have ever encountered. I called and spoke to several representives." ... Read full review

  • Lino S

    "Me estan duplicando los pagos automtico cobran semanal $820 y debe ser mensual y lo peor tengo mas de ******************************************************************************************** banco *** tampoco ellos me dan ********* ni me hacen la devolucin"

  • Jermaine W

    "I owed First Help financial 171 dollars, and they ***ossessed my car. I called the same day to get the amount I needed to pay." ... Read full review

View all Reviews

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