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Business Profile

Clothing

Nic & Zoe

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing.

About

About This Business

Nic & Zoe specializes in female retail clothing.  The business offers online retail experience as well as store locations.

Photos and Videos

Business Details

BBB File Opened:
2/21/2018
Business Started:
1/1/2006
Business Incorporated:
6/11/2012
Type of Entity:
Corporation
Business Management:
Ms. Susie Mulder, CEO
Jill Cohen, Executive Assistant
Number of Employees:
177

Additional Contact Information

Principal Contacts
Ms. Susie Mulder, CEO
Customer Contacts
Ms. Susie Mulder, CEO
Mr. Robert McDonald, Vice President of Human Resources
Jill Cohen, Executive Assistant
Additional Phone Numbers
Other Phone: (508) 651-0000
Other Phone: (617) 527-2025
Other Phone: (610) 312-0344
Other Phone: (781) 374-7009
Other Phone: (240) 534-2544
Other Phone: (847) 748-8489
Other Phone: (203) 557-8178
Other Phone: (609) 285-2754
Other Phone: (508) 651-7935
Other Phone: (508) 545-8538
Other Phone: (508) 907-6234
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy

This business states: 

EXCHANGES
Wrong size? Wrong color? Please allow us assist with your exchange.
We're here Monday – Friday 9am-5pm ET.
Phone 844 500 9047
Email [email protected]
LIVE CHAT Chat Now
ONLINE RETURNS
www.nicandzoe.com accepts returns within 30 days of receipt of the product being shipped. Items must be unworn with tags attached. PLEASE NOTE, damaged or worn items, or items not purchased directly from NIC+ZOE that are received to our warehouse are unable to be refunded or sent back. Refunds will be issued in the same tender as the purchase.
Start an online return
**PLEASE NOTE: If you placed an order between January 22nd 2020 and January 29 2020, we kindly ask that you contact customer service on 844-500-9047 and they will assist in processing your return.

IN-STORE RETURNS
In stores, we are happy to accept your unworn, unwashed merchandise with original tags attached within 14 days of purchase. An exchange or refund will be issued in the form of the original payment. Refunds will be given for the purchase price on the original receipt. Without a receipt, the return will be refunded at the current selling price and issued as a store credit. Merchandise purchased at a discount of 50% or more off the original retail price will be final sale and cannot be returned. Only products purchased directly from a NIC+ZOE boutique or online at nicandzoe.com are accepted for in store returns.
PLEASE NOTE: Orders purchased using PayPal cannot be accepted in store for a return, please follow the online return instructions above. $10 will be deducted from your refund for the use of the return shipping label. Depending on your credit card company, the credit should appear on your statement within one to two billing cycles.

Business Categories
Clothing

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