We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Limo Service

Stat Limousine

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Limo Service.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Robin G

    Date: 10/27/2024

    After a terrible ride to the airport with an unsafe driver, I cancelled the reservation for my return trip (within the allowable timeframe). However, I was still charged for the service. I reached out to Jayson, the owner of this business several times (by phone, email, text) over a three month period attempting to get reimbursed. I received no response at all. I had to dispute the charge through my credit card company.

  • SHERI M

    Date: 01/19/2024

    The owner of STAT Limousine, Jayson C, did not refund my money for a reservation I cancelled well within the timeframe stated on his website of no less than 12 hours notice. I was forced to dispute the charge through my credit card company. On 8/20/23, I made reservations for my daughters to be picked up (9/7/23) and dropped off (9/13/23) at Logan Airport. As it turned out, the return trip service was no longer needed. On 9/10/23, I emailed Jayson my cancellation notice regarding reservation #******* ($134.20). He quickly replied stating, "I can make the cancellation." (NOTE: All of the communication between Jayson and I was via email).Four days later (9/14/23), I checked my credit card statement and did not see the refund. I emailed Jayson asking when it could be expected and he replied, "takes about 7 days to reflect on your card." I waited nine days, and on 9/23/23, I emailed Jayson letting him know I still hadn't received it. I never heard back from him. I called my credit card company on 9/25/23 to start the dispute process and it was completed, in my favor, on 10/27/23. I never should have had to dispute it. He should have done the right thing by refunding me.Please note, he uses other names for his limo company: ********** ******* *********, ******* ** ******* *********, ****************************** *********, ************** ******* ********* (aka ****************************** *********), *** ****** ****************** (aka *** ****** ***********, *** ********** ***). The address for these companies is listed as ****************************************************. The stat limo website shows ************************ (rear), **********, **. There is no signage of the business at either of the properties. The websites depict a large fleet of vehicles using of stock photos for advertising while the *** ****** sites claim to provide adventure trips throughout New England as well as exotic trips and tours all over the world! The tour descriptions are printed in Latin!

Stat Limousine is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.