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Business Profile

New Car Dealers

Ira Motor Group

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

About

This business has 1 alert

Important information

  • Additional Info:

    BBB with the use of artificial intelligence, analyzed the complaints on 9/9/24

    BBB shared the findings and recommendations with Ira Motor Group.


    The findings appeared to show:

    Repair Quality Concerns: The high number of repair-related complaints suggests significant dissatisfaction with the quality or timeliness of repairs.

    Warranty Issues: Complaints about guarantees and warranties indicate potential miscommunication or misunderstandings regarding coverage terms.


    Ira Motor Group did not provide BBB with a response.


About This Business

Ira Motor Group consists of several dealerships in Massachusetts, Maine and New Hampshire offering the sale of new and pre-owned vehicles, automotive repair, collision repair, estimates and rentals.

Years in Business: 58

Products and Services

Automobiles, Collision Center Services, Parts for automobiles, Services to Automobiles

Business Details

BBB File Opened:
6/24/1980
Business Started:
1/1/1967
Date of New Ownership:
1/1/2000
Business Incorporated:
11/1/1996
Type of Entity:
Corporation
Alternate Names:
Mercedes-Benz of Manchester
Ira Ford Auburn
Mercedes-Benz of Manchester
Toyota of Manchester
Lexus of Manchester
IRA Pre-Owned of Exeter
BMW Stratham
Audi Westwood
Audi Peabody
Ira Acura Westwood
IRA Toyota Danvers
IRA Toyota Hyannis
IRA Toyota Orleans
IRA Lexus Danvers
IRA Subaru
Porsche Westwood
Ira Mazda
BMW of Norwood
Volkswagen Norwood
Mercedes-Benz of Hanover
Mercedes-Benz of Westwood
Land Rover Hanover
Ira Buick GMC - Hanover
Ira Volvo Cars South Shore
BMW South Shore
Volkswagen Saco
Ira Honda - Saco
Ira Toyota Saco
Ira Chrysler Dodge Jeep Ram
Ira Ford Saco
Mercedes-Benz of Scarborough
Number of Employees:
2500

Additional Contact Information

Customer Contacts
Mr. Jeff Kleiner, Executive Manager
Fax numbers
Other Fax: (978) 750-1828
Additional Phone Numbers
Other Phone: (978) 739-8300
Other Phone: (978) 739-8850
Other Phone: (978) 739-8686

Additional Information

Payment methods
  • Cash
  • Check
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Financing
Other Resources
Massachusetts Division of Standards
One Ashburton Place
Boston MA 02108
Phone Number: 617-727-3480
Fax Number: 617-727-5705
https://www.mass.gov/orgs/division-of-standards
[email protected]

Latest Reviews

  • Charles B

    "Dec 2023 - Audi Peabody / Ira Motor Group replaced bevel box in 2017 **** A3. Next day I immediately noticed a vibration in the steering wheel when driving out of parking lot." ... Read full review

  • Cheryl H

    "BUYER BEWARE! I had the worst car buying experience of my life with ************* of Hanover, MA!" ... Read full review

  • Courtney T

    "Im writing to express my extreme dissatisfaction with the recent service experience at your dealership, *** OF STRATHAM. I brought in my vehicle to have the oil filter housing repaired, only to be handed back a car with a new issuehow convenient that the new problem ended up costing the exact same amount ($400) I negotiated down for the oil filter repair." ... Read full review

View all Reviews

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