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Business Profile

Credit Union

Workers Credit Union

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Workers Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Workers Credit Union has 2 locations, listed below.

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    • Workers Credit Union

      6 Turnpike Rd Chelmsford, MA 01824-3526

    • Workers Credit Union

      815 Main St Fitchburg, MA 01420-3111

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • John O

      Date: 07/09/2022

      Worst customer service hands down by far ever. They withdrew twice from my bank in 3 days for my loan. 6-17-22 then on 6-21-22 I called on 6-22-22 to find out why and to get the 2nd payment returned to my bank. Service rep ******** says ok so sorry she'd put it in the system to be looked at with the LOAN DEPARTMENT. , it should be returned by the 24th no later than the 28th. Let me run down the list of service reps I've called each time without any callbacks with at Worker's Credit Union since 6-22-22. 1- ******** twice once on the 22 of June and again on 7-7-22 2- *******, 3- *******, 4- ******** at the lunenburg branch, 5- daisy or ******? 6- finally received 1 call back on 7-7-22 from supervisor ******. After calling twice on 7-7 speaking with ******** and being on hold for 24 minutes before I finally hung up. Supervisor ****** told me the same exact thing as every other service rep, "your all set and I should see it by Monday because it takes 3 business days". Let me count the business days since I put in the original call to the credit union on Wednesday 6-22-22. By Monday 7-11-22 will be 14 business days. I'm no mathematical genius but That's 5 time longer than all the service reps told me from the start. Each one of you are truly and genuinely F.O.S.

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