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Business Profile

School Supplies

Cengage Learning, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in School Supplies.

About

About This Business

Cengage Learning, Inc. is an educational content, technology, and services company for the higher education, K-12, professional, and library markets.

Years in Business: 31

Photos and Videos

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Business Details

BBB File Opened:
10/9/2014
Business Started:
5/26/1994
Business Started Locally:
9/1/1994
Business Incorporated:
5/26/1994
Type of Entity:
Corporation
Alternate Names:
Thomson Learning
International Thomson Publishing
Chemical Education Resources
Financial Campus
PWS Publishing Company
Business Management:
Ms. Cybil Griffin, Director
Number of Employees:
5000

Additional Contact Information

Principal Contacts
Ms. Cybil Griffin, Director
Customer Contacts
Ms. Cybil Griffin, Director
Fax numbers
Primary Fax: (617) 289-7844
Additional Websites
cengage.com

Additional Information

Business Categories
School Supplies

Latest Reviews

  • Nishit J

    "Stay away. I paid around $ 3800 for a web development course through community college a long time ago, and they started well by sending me 8 to 9 books, but they ran out of steam midway because they didn't have professors available 24/7 to help with errors." ... Read full review

  • Melissa S

    "On 05/03/2025 I placed an order via the online Cengage Student Shop for a textbook labeled as "PAPERBACK" and was sent a hard cover edition. I immediately submitted a return request, and was told that I was responsible for paying for the return shipping, per the company's policy, irregardless of the fact that they sent me the wrong item." ... Read full review

  • BRENDA B

    "I was charged twice for an online class. $125." ... Read full review

View all Reviews

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