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About

About This Business

Hometap is a smart new loan alternative for tapping home equity without taking on debt. Homeowners receive debt-free cash by selling a percentage of the equity in their homes to Hometap. They can use the cash for anything, from retiring credit-card debt to starting a business to buying a second home. When the home sells or the homeowner settles the investment, Hometap is paid out an agreed-upon percentage of the sales price or current appraised value.

BBB Accredited Since: 5/22/2019

Years in Business: 7

Products and Services

Home Equity Investment

Photos and Videos

Business Details

BBB File Opened:
4/13/2018
Business Started:
1/2/2018
Business Incorporated:
1/2/2018
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
HomeTap Equity Partners, LLC
Business Management:
Ms. Rachel Keohan, Vice President of Marketing
Number of Employees:
215

Additional Contact Information

Principal Contacts
Ms. Rachel Keohan, Vice President of Marketing
Customer Contacts
Ms. Rachel Keohan, Vice President of Marketing
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy
A Hometap Investment Term is 10 years. Our investments have a fixed term. If the house has not been sold by the end of the term, Hometap’s share must be bought out by refinancing, taking out a home equity loan, or with your savings.
Other Resources
Massachusetts Division of Banks
1000 Washington St
Boston MA 02118
Phone Number: 617-956-1500; 800-495-2265; TDD 617-956-1777
Fax Number: 617-956-1599
https://www.mass.gov/orgs/division-of-banks
[email protected]
Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.

Latest Reviews

  • Kim U

    "I want to warn other homeowners that the Massachusetts Attorney General is currently suing Hometap for deceptive and unfair practices and based on my experience, I understand ****** 2022, I signed a Home Equity Investment (HEI) agreement with Hometap for $27,000. Just three years later, Im being told I owe over $48,000 to settle." ... Read full review

  • Christopher W

    "A very thorough but very personalized process. Excellent communication throughout, and they worked hard to get our process completed as soon as possible." ... Read full review

  • Jim B

    "Process has been great. ******* explained everything along the way so there were no surprises and everything went very smooth." ... Read full review

View all Reviews

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