Money Transfers
Sendwave
About
Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:The Consumer Financial Protection Bureau v. Chime, Inc.
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
As of October 17, 2023 The Consumer Financial Protection Bureau (CFPB) has taken action against Chime Inc., the operator of the Sendwave mobile app, for deceiving consumers about the speed and cost of remittance transfers.
About This Business
Sendwave is an app that allows you to send money directly from your US, UK, Canadian, Italian, Spanish, French and Irish debit cards to Ghana, Kenya, Uganda, Tanzania, Nigeria, Liberia, Senegal, Cameroon, Ivory Coast, Bangladesh and Sri Lanka.
Years in Business: 13
Business Details
- BBB File Opened:
- 10/9/2019
- Business Started:
- 11/18/2011
- Business Incorporated:
- 11/18/2011
- Type of Entity:
- Corporation
- Alternate Names:
- WorldRemit
- Wave
- Chime, Inc.
- Business Management:
- Mr. Drew Durbin, President
- Mr. Michael Luebbert, Chief Compliance Officer
- Number of Employees:
- 300
Additional Contact Information
- Principal Contacts
- Mr. Drew Durbin, President
- Customer Contacts
- Ms. Maggie Beddow, Operations Manager
- Mr. Drew Durbin, President
- Mr. Michael Luebbert, Chief Compliance Officer
- Additional Websites
- worldremit.com/en
Additional Information
- Other Resources
- Massachusetts Division of Banks
1000 Washington St
Boston MA 02118
Phone Number: 617-956-1500; 800-495-2265; TDD 617-956-1777
Fax Number: 617-956-1599
https://www.mass.gov/orgs/division-of-banks
[email protected] - Business Categories
- Money Transfers
Latest Reviews
chi n
"If I could give "zero" stars I would. We have sent 30k over past 3 yrs and in april 2025 their bank sent our transfer $600 to la la land." ... Read full review
Godwill A
"I sent money to the wrong recipient. Called sendwave they said they will follow up." ... Read full review
M. S.
"Not impressed with Sendwave I sent money to my account back home and it has been 72hours that the money is stuck to processing. The transaction did not go through and I am not able to get any updates from sendware customer service." ... Read full review
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