About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 5/4/2009
Years in Business: 17
Business Details
- BBB File Opened:
- 11/7/2008
- Business Started:
- 4/1/2008
- Business Incorporated:
- 10/31/2007
- Type of Entity:
- Corporation
- Business Management:
- Davetta Hatfield, Manager
- Mark Weinberg, CFO
- Mark McWeeny, CEO
- Number of Employees:
- 710
Additional Contact Information
- Principal Contacts
- Mark Weinberg, CFO
- Mark McWeeny, CEO
- Customer Contacts
- Davetta Hatfield, Manager
- Mark Weinberg, CFO
- Fax numbers
- Other Fax: (617) 695-7388
Additional Information
- Other Resources
- United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected] - Program Participation
- BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.
BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors. - Business Categories
- Internet Services
Latest Reviews
Veronica R
"t's been numerous of years ago since I experienced a delivery issue, but I never thought it would come down to my account being flagged and blocked through Loss Prevention like I'm a thief.I recently started utilizing my own address, only to be told I can't use my own home address because of an issue many years ago." ... Read full review
Julie T.
"I cannot get an accounting of my returns or credits. I spoke to Concierge and they dont do this!" ... Read full review
Irine T
"Did not deliver to correct address, item lost company, not taking responsibility Horrible customer care"
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.