Reviews

Review Details

• Review fromRichard B

  Date: 09/30/2024

  Had insurance for 2 years and no claims. They send us a letter say they are going to cancel us due to high fire because they thought it was a 10. After getting them a video and a letter from the fire chief that its a 2 and within city limits as well as a fire hydrant crossed the street. The put it under review and waited until the last day of the month and said they still will not insure it leaving us without insurance the next day. STAY AWAY From this company.

• Review fromSteve P

  Date: 08/14/2024

  Openly is the worst! We had a flood and they refused to cover any of it. Insurance is nothing more than a scam these days pay a lot of money for nothing

• Review fromLaNisha T

  Date: 08/14/2024

  Horrible experience and their pricing is inflated with less coverage. Very disappointed.

• Review fromScott H

  Date: 05/21/2024

  Cancelled after one claim that wasn't my fault and told it was because my house was over 20 years old, yet it was over 100 years old when they wrote the policy...SHADY and UNETHICAL. DON'T DO BUSINESS WITH THEM!

• Review fromAlexander P

  Date: 03/01/2024

  We used to have the home insurance from Openly for 3 years and they paid us a damage in 2021. Although we were scared at the beginning when the damage happened because they did not answer to us, but finally it was OK. This year, Openly tripled the fee, trying to rob us and nobody from this company even was able to answer the simple question "why?". I do not recommend dealing with the company from whom you always expect something wrong.

• Review fromJason C

  Date: 02/18/2024

  Also canceling my policy come *** for high risk of fire. Had a policy for 3 years with them but now it's high risk?!

• Review fromChris C

  Date: 02/07/2024

  Worst ********************** ever! I got a letter in the mail informing me that Openly in not going to renew my policy due to a high risk of fire associated with my property which is freaking weird be cause the 51 years I have lived in the area there has NEVER been a fire. Not too mention there are two fire station with three miles of my home! **********! What a absolute LAME excuse to to renew my policy! DO NOT OPEN AN ACCOUNT WITH **********************!!!!

• Review fromElizabeth V

  Date: 10/19/2023

  Poor service, questionable methods. Worthless insurance.Insurance broker sold me this insurance because they supposedly reimbursed for roofs at replacement value, among other things.After one year with no claims, they raised rates 40 percent.When I had roof damage due to documented wind events (July 14, 2023, for just one), Openly denied the event happened. This in spite of the fact that other neighbors and several roofers documented the events.******************* (*************************** of *************, **) said that Openly "used a different database" of weather events.Shady company with questionablel practices. Impossible to get in touch with them without weeks of phone tag.One roofer told me he had just finished with another roofing client who had a similar experience.Do NOT go with Openly!

• Review fromSuzanne B

  Date: 09/21/2023

  I applied for homeowners insurance on July 17, 2023. On July 31, 2023 I cancelled it.They have harassed me ever since, finally cancelling it on 8/25/23.They are now harassing me for payment since they did not cancel it when I asked.They asked for policy number of new homeowners, I provided that, now they are asking for a Dec page which I now sent.They failed on their part and now it is my fault.

• Review fromLindsey M

  Date: 04/24/2023

  We moved into our first house to have water come into our basement just two weeks later (which the seller was not honest about in their condition report). We filed a claim with Openly, and the adjuster initially said told us it would be covered unless it was due to a burst pipe, in which case they would cover damage costs, just not repair for the pipe itself (we knew the water was due to ground thaw and rain). A week later, after being in repeated contact with the adjuster, they call me back to say they read our policy more carefully, and ground water would not be covered, in fact the only thing that would be covered is a burst pipe. During this process, before they changed their minds about paying, they requested we send them our inspection from the sale because we had just closed on the house. Today, I find a letter from Openly stating that we need to replace our roof within 90 days, or they will drop us because our roof is old. We knew our roof was old when buying the house, and we were planning to replace it in a year, when we can save the money for it, but now Openly is trying to s**** us because they made us send them our inspection report for an unrelated claim which they are not even going to cover. We are beyond infuriated with this claim and are actively seeking other insurance providers.

  Openly LLC

  Date: 05/03/2023

  Thank you for contacting Openly. We appreciate your taking the time to let us know of your concerns. Your inquiry has been forwarded to the Claims team and a representative from that team will contact you directly. If you have any questions in the interim, please do not hesitate to contact us at ************** or **********************************