Reviews
This profile includes reviews for Infotracer.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 124 Customer Reviews
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Review fromJoyce F
Date: 09/17/2022
Your customer service representative, ****, helped me with my questions and concerns about charges on my Prime video account. He was very professional and courteous. If we have any other issues in the future, I hope that whoever helps us is as professional as **** was
Infotracer.com
Date: 09/19/2022
Hi *****,Thank you for taking the time to give us a review. We're happy you're satisfied with the assistance you received from ****. We work hard to meet expectations like yours, and we're delighted we hit the **** for you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromDan G
Date: 09/14/2022
Nice easy to use site and accurate too!! Easy customer service to work with.Will use again ---Infotracer.com
Date: 09/15/2022
Hi ***,Thank you for your review. We're happy you're satisfied with the overall service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromStephen T
Date: 08/28/2022
******* was very helpful! She answered my questions and offered more advice because the search didnt resolve my issue. She was very pleasantInfotracer.com
Date: 08/31/2022
Hi *******,Thank you for taking the time to give us a review. We're happy you're satisfied with the assistance you received from ******. We work hard to meet expectations like yours, and we're delighted we hit the **** for you.Please let us know if there's anything else we can help you with. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromLisa S
Date: 08/27/2022
****** was very helpful and listen patiently and quickly resolved my issues.Infotracer.com
Date: 08/31/2022
Hi ****,Thank you for your kind words. We're happy you're satisfied with the assistance you received from ******. We'll ensure she reads your feedback; this will make her day. Please let us know if there's anything else we can help you with. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromKari H
Date: 08/25/2022
Fair and easy. The rep was awesome and super friendly and helpfulInfotracer.com
Date: 08/26/2022
Hello ****,We're happy you're satisfied with customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromKarthik M
Date: 08/22/2022
I received immediate assistance and also received resolution for the issue. Appreciate all the assistance from the agent.Infotracer.com
Date: 08/23/2022
Hello *******,Thank you for taking the time to give us a review. We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the **** for you. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromAnn M
Date: 08/15/2022
The information I received was limited and I did not appreciate how they continued to **** me but I received very courteous and prompt service when I called. The young man took care of the issue and I appreciated his professionalism.Infotracer.com
Date: 08/16/2022
Hi ***,We're sorry to hear about what happened. We're happy, though, that you're satisfied with customer service. Rest assured, we'll use your feedback to improve our services further. Have a nice day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review frombob l
Date: 08/15/2022
I felt that I should have been notified [again] that I was on auto **** before the auto **** hit my bank. 95% my fault for not reading the fine print up front, but a little deceptive by infotracer to **** wo notification. Fortunately, the infotracer help desk was very helpful and cancelled the billing as soon as they heard my reasons. Had infotracer offered a reduced billing with a set # of reports, I may have stayed with them until I found the right vehicle. I will use them again if the need arises and "free" options are not avail. from the seller.ThksInfotracer.com
Date: 08/16/2022
Hello ***,Thank you for your feedback; we'll be using this to improve our services in the future. We're happy, though, that you were satisfied with customer service. I do see that a refund has been issued. Please expect the funds to reflect in 3 to 5 business days.Please let us know if there's anything else we can help toy with. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromNathaniel W
Date: 08/13/2022
Wonderful experience! She was polite & professional and was able to take care of my transaction without hesitation. I am very pleased with the service that I received!Infotracer.com
Date: 08/16/2022
Hi *********,Thank you for taking the time to give us a review. We're happy you're satisfied with customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromPerry B
Date: 08/12/2022
Results of the search were limited but service from the representative was courteous and helpbulInfotracer.com
Date: 08/13/2022
Hi Perry,We're sorry you're not satisfied with the information; we're happy, though, that you're satisfied with customer service. Rest assured, we will work hard to improve our services in the future. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************
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