About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 10/18/2013
Years in Business: 61
Products and Services
Business Details
- BBB File Opened:
- 3/16/1994
- Business Started:
- 1/1/1964
- Business Incorporated:
- 4/28/1964
- Type of Entity:
- Corporation
- Alternate Names:
- Richard Lundgren, Inc.
- Business Management:
- Mr. Chuck Shearns, General Manager
Additional Contact Information
- Principal Contacts
- Mr. Chuck Shearns, General Manager
- Customer Contacts
- Ms. Jenna Williams, Executive Assistant
- Mr. Chuck Shearns, General Manager
- Mr. Michael Meyer, Digital Administrator
- Mr. Matthew Vuelta, General Sales Manager
- Mr. Stephen Gravel, Service Director
- Fax numbers
- Primary Fax: (508) 832-3907
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of REGISTERED for this business, issued by Division of Standards
Division of Standards
1 Ashburton Place, Room 1115
Boston MA 02108
Additional Information
- Business Categories
- New Car Dealers, Used Car Dealers, Auto Repairs, New Auto Parts
Latest Reviews
Evan J
"Continued harassment and phone calls from employees cell phones." ... Read full review
Richard M
"I have a very long story that sadly exceeds the character limit so I have to post a shortened version but this is exactly why people hate car salesman they treat you like nothing more than a wallet they can **** money from.Test drove car Oct 2022 Car had issues (I think transmission)Told them to fix and I would buy Was assured it was fixed 2 days later Bought the car (stupidly)early november 2022 Same issue arises like a week later Proceed to spend 3 months of car either being repaired or parked out front waiting on service but overall undrivable and spitting an error on the dashboard saying "transmission fault seek service"Whenever I get it back the issue persists despite them saying they fixed it After 3 months of this game they tell me I have to wait 8 months for a traction control module and should just trade it in (they want to take the lemon back because they don't want to replace the transmission despite it clearly being under warranty at least my thoughts)they sold me a lemon and instead of taking responsibility and apologizing they pressure me to trade it in for a more expensive car and make me pay the difference (probably to avoid admitting they sold me a lemon) 2/3/2023 The second car also has an issue that shows up after about a month I'm told the test they performed was green and showed no issues I should just buy a new gas cap This works for a few months of check engine light turning off and on every few days but I bring it back when issue persists Conveniently out of warranty now so it's gonna cost an arm and a leg that my brokeness cannot afford **************** says because I brought the car in during warranty about this error code even though it is past warranty they should cover it, the mechanic department in the same building says **** Leave and put scathing review online as I am furious and refuse to ever go back." ... Read full review
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