Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fleet Services

Quality Fleet Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fleet Services.

Reviews

0

Want to share your experience?

Leave a Review

Review Details

  • Review fromJoel P

    Date: 02/18/2025

    As a small business owner, I feel obligated to warn others about my experience with Quality Fleet of LA. Despite having a clear 'not to exceed' amount established, they tripled the cost without authorization and held my vehicle until payment was made - a clear violation of Fair-Trade Practices Act. They failed to provide or obtain signed authorization for the work performed, which is legally required.*Close to $9,000 dollars spent total. This occurred over multiple months.Upon return, my vehicle showed evidence of unauthorized use - significant unexplained mileage, mud on the tires, and missing engine parts. They charged me for a fuel priming kit they couldn't produce an invoice for, while using (and not fully returning) the one from my truck's toolbox.Most concerning is their pattern of responding to negative reviews by claiming "you have the wrong company" even when customers provide proof of service with invoices. **I will upload all (3) of the invoices provided if that response is used on this review.Our legal counsel and I are currently building a case against these practices. We're gathering evidence for potential group legal action. If you've experienced similar issues with Quality Fleet of LA in ********* or ***********, please contact me at (682)233.142seven.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.