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Business Profile

Heating and Air Conditioning

One Hour Air Conditioning & Heating

Reviews

Customer Review Ratings

4.85/5 stars

Average of 100 Customer Reviews

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Review Details

  • Review fromKaryn H

    Date: 05/22/2025

    ***** is wonderful!!! Worked so hard to solve my AC issue!!!

    One Hour Air Conditioning & Heating

    Date: 05/23/2025

    Thank you so much for your glowing review, *****! We are thrilled to hear that ***** was able to assist you with your AC issue and that his hard work made a positive impact. Providing exceptional service is our top priority, and we truly appreciate your kind words.
  • Review fromAn B

    Date: 05/17/2025

    Delante was great, very professional and efficient. Very polite as well

    One Hour Air Conditioning & Heating

    Date: 05/20/2025

    Thank you for your kind words about Devante. We're glad he provided professional and efficient service while maintaining politeness. We appreciate your positive review and look forward to assisting you with any future air conditioning needs.
  • Review fromDa R

    Date: 05/15/2025

    The service was quick. The technician told me what issue was before addressing it. I didn't have to wait that long. If you need quick and prompt service, give One Hour Air Conditioning and Heating a call.

    One Hour Air Conditioning & Heating

    Date: 05/16/2025

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service quick and efficient, and that our technician was able to communicate clearly about the issue at hand. We always strive to minimize wait times while ensuring quality service, so it's wonderful to know we hit the **** for you. Your recommendation means a lot to us! If you ever need assistance in the future, dont hesitate to reach out. We're here to help!
  • Review fromRicky Joseph H

    Date: 04/07/2025

    Rick was very quick and on time he was very understandable

    One Hour Air Conditioning & Heating

    Date: 04/11/2025

    Thank you so much for your kind words, *****! Were thrilled to hear that **** provided you with prompt and understanding service for your air conditioner maintenance check. Our team takes great pride in ensuring our customers are well taken care of, and its wonderful to know we hit the **** with you.
  • Review fromMichael G

    Date: 03/26/2025

    My Spring Check done by Nicholas of One Hour HVAC was done thoroughly and in a timely manner. Nicholas was very friendly and professional. Explanations were clear and concise. I have been a customer of One Hour since 2015 and have always been happy with their service.

    One Hour Air Conditioning & Heating

    Date: 03/31/2025

    Thank you so much for taking the time to share your wonderful experience with us, *******! We are thrilled to hear that ******** provided you with thorough and timely service during your Spring check. Our team prides itself on being friendly and professional, and its fantastic to know that we met your expectations.We truly appreciate your loyalty since 2015 and are grateful to have you as part of our One Hour HVAC family. Your satisfaction is our top priority, and its always rewarding to receive such positive feedback.
  • Review fromLinda H

    Date: 03/05/2025

    Kyle was courteous and thorough.
    He answered all of my questions.

    One Hour Air Conditioning & Heating

    Date: 03/12/2025

    Thank you so much for taking the time to share your wonderful review, *****! We are thrilled to hear that **** provided you with courteous and thorough service, and that he was able to answer all of your questions. Our team strives to deliver the best experience possible, and its always rewarding to know weve succeeded. Your feedback is invaluable to us, and we appreciate your support.
  • Review fromDavid B

    Date: 12/04/2024

    They are extremely dishonest and very predatory with their pricing and then discounting their price by offering a year service agreement.Their business seems to be built on overpricing their services and then offering a way out by signing a one year agreement with them.Avoid them at all cost because it will cost you.$$$

    One Hour Air Conditioning & Heating

    Date: 12/05/2024

    We apologize for any misunderstanding of our Comfort Club terms, stated on the signed contract. The Comfort Club is for those customers who want to keep their Air Conditioning and Heating system maintained, as well as have the benefits of priority service and discounts on repairs and diagnostics. The savings customers typically see far exceeds what the same service would cost without the plan. If you wanted the plan just to save money on the initial visit, then call and cancel, this isn't the plan for you. The cost to get off of the plan is only the cost of the services you received at the price of non-club members.
  • Review fromJohn S

    Date: 11/04/2024

    Jose G from One Hour Air was professional, and efficient. I’d recommend him to anyone.

    One Hour Air Conditioning & Heating

    Date: 12/05/2024

    Thanks so much for letting us know you enjoyed your experience, ****! We love hearing positive feedback from our customers. Well be sure to let **** know he's doing a great job.
  • Review fromKaren G

    Date: 09/30/2024

    Michael was very professional, polite and extremely knowledgeable. This was a huge job! My entire system and ducts needed replacing. Working along with his team, taking all the old equipment out including ducts and replacing with new in record time. Thanks Michael for a job well done!!

    One Hour Air Conditioning & Heating

    Date: 10/16/2024

    Thank you for such a wonderful review, Karen. We are thrilled that you loved your experience. Michael and team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for the kind words and we look forward to assisting you again in the future.
  • Review fromJarrod R

    Date: 09/22/2024

    I was having issues with my Nest thermostat turning off and giving an E73 error message. In September, its still hot hot hot in ***********. I was so happy to remember Im a comfort club member with One Hour. They came out immediately. They are always thorough, quick and courteous. ****** explained everything to us in detail and did an awesome job! Thank you!!!

    One Hour Air Conditioning & Heating

    Date: 09/24/2024

    Thank you very much for such a great review, ******! We work hard to offer the best service to every customer, so we are happy to see that reflected on your last appointment. We made sure ****** got the recognition he deserved. We look forward to assisting you again in the future.

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