Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Candy

G & D Bernard’s Pralines

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Candy.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromErica K

    Date: 05/07/2023

    On 3/10/23 I order online from this company. My order total $50.69 Order number 5239 It was for : 1 mini pralines patties And 2 bags pecan clusters. On 3/14/23 order arrived When I opened package I noticed the packaging was not as pictured online are in stores . It was the old packaging the candy was so old the color had turned off brown color. The cluster was so old the sugar crumble and the pecans was rancid. I filled the online return form out that moment I saw this candy. It’s still pending 5 days later. I called the listed phone number- no one has ever answered. I don’t think they realize I live in baker??? I know what their fresh candy looks and taste like. I spent this much on candy because I couldn’t drive to store to get it myself. So I order it online. I didn’t think they’d send me stale old rancid pecan candy for a $50 order!!!!! I want then to send me what I ordered from a freshly made batch!!!! Not something that’s been sitting in a room for years!!!! Candy gets stale after a few weeks. They can have this stale rancid candy back!!!! If they don’t have fresh pecans squares. They can send me $50 of regular pecans pralines as a replacement.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.