About

Local BBB:

BBB serving Louisville, Southern Indiana, and Western Kentucky

BBB File Opened:

7/31/1991

Business Started:

12/1/1990

Business Started Locally:

12/1/1990

Date of New Ownership:

5/2/2001

Business Incorporated:

5/2/2001

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Watson's Accessory Outlet, Etown

Business Management:

Mr. Dwayne Hunt, Owner/Member

Additional Information

Refund and Exchange Policy

Our Refund Policy
If you are not fully satisfied, Watson's will cheerfully refund any deposit and full purchase price* on most unused and unopened merchandise purchased in-store or from Watsons.com within 30 days of purchase.
Your receipt must accompany any return. "As is" or special order merchandise is non-returnable.
For online returns, please see details below. For in-store returns, please visit your local Watson’s. Customers will receive a refund on their original form of purchases, within 5-7 business days. If you paid by check or if the amount of refund is in excess of $100 you will receive your refund by mail in approximately 10 days. For online returns, after receipt of and inspection of returned merchandise, the customer will receive a refund on their original form of purchase within 5-7 business days.
Request a Return for Online Purchases
To return an online purchase:
Submit an “Online Order Return Request” by visiting www.watsons.com/online-returns.
Upon receipt of your request, a member of the Watson’s customer service team will contact you to confirm your submission was received and to assist with any questions.
Once you've received approval from a Watson's representative, return all orders in their original packaging, including instructions, to:
Watson’s
Attention: Online Order Returns (Order #xxxxxxx)
2875 E. Sharon Road 
Cincinnati, OH 45241
Customers may use the carrier of their choice for any returns. We highly recommend customers ship all items via a trackable method and include appropriate insurance coverage based on the value of the item(s).
Note: All costs affiliated with return shipping and insurance are the sole responsibility of the customer. Watson’s will not be responsible for lost or damaged items sent back for return.
*All returned products (with the exception of pool and spa chemicals or accessories) are subject to a 15% restocking fee upon inspection. The customer is responsible for all shipping costs.
If you need further assistance, please contact us.

Business Categories

Furniture Stores, Pool Contractors, Swimming Pools, Hot Tub Dealers, Pool Supplies, Fireplaces, Outdoor Furniture, Billiard Supplies, Playground Equipment, Hot Tubs and Spas, Pool Tables, Patio Furniture, Tanning Equipment, Exercise Machines, Brick Pizza Ovens, Swim Spas, Game Tables, Bathtubs, Grills, Gas Fireplace Installation