Reviews
Customer Review Ratings
Average of 1,681 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromPhilup S
Date: 12/30/2023
All went very well but when I ordered I thought I was getting a 50 count of ammo but I ordered a 20 countReview fromJason S
Date: 12/30/2023
Buds is my go to store for firearms purchases. They have many buyer options, a huge selection, and their customer service is second to none.Review fromAndy B
Date: 12/30/2023
Great prices and fast shipping most often.. Good stock on most guns and ammo.Review fromTimothy T
Date: 12/29/2023
I placed my order on the 26th, the day after Christmas and picked it up from the FFL on the 28th. I'm always impressed with how efficient Bud's employees are especially with the added volume of orders and stress of the holliday season.Review fromEddie T
Date: 12/29/2023
Easy for me to get the firearm I wanted. It’s my third time buying. They do pretty good, shipping is a little long though.Review fromDon M
Date: 12/29/2023
Great service, Thank you! I was elated regarding the fast delivery.Review fromJeff M
Date: 12/29/2023
Always a good experience purchasing from buds !! I will continue to be a customer and hope you read this will as well.Review fromCraig C
Date: 12/29/2023
Always a pleasure shopping at Buds! It’s the one stop shop!Review fromMichael E
Date: 12/29/2023
"While I respect everyone’s reviews and have not had issues with my prior purchases from Buds, I purchased a P365 Macro that included a second magazine that was clearly used. It was wrapped in a small plastic bag and while I inspected the gun, I did not look at the magazine. The finish was worn off and there is a small amount of rust on both sides! I have given them several business days (not including the holidays) to respond and all I have gotten is is a generic email telling me that if I had any questions or concerns about my order to contact them. I have sent several emails asking them if they would like pictures and asked if they were going to make things right as they should with any customer. I have gotten NO response. Clearly this company has taken their customer service to a new low. BUYER BEWARE! "
Bud's Gun Shop.com
Date: 01/02/2024
We are very sorry to hear the customer was unhappy with the item they ordered. We did receive an email regarding this issue, and we did reply to it on 12/21 to confirm if the firearm was transferred or if it was left at the FFL dealer, but we did not receive a response. It does appear that the email on this account, and so the email that our reply was sent to, is different from the email address provided on this review. We are happy to assist the customer with this if the firearm was left with the FFL. However, if the firearm was transferred then we would suggest reaching out to the manufacturer regarding this issue. We do not package the firearms, and we also do not open or inspect the firearms prior to shipment to ensure that all of our items are shipped exactly as we receive them from the manufacturer. This is why we ask customers to inspect the items thoroughly at the FFL and we can assist with a replacement or refund if the firearm is not transferred, but once it is transferred the any issues found would be covered under the manufacturer's warranty.Review fromHarvey R
Date: 12/28/2023
Great shopping experience will be shopping here again very soon
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.