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Business Profile

Gunsmiths

Bud's Gun Shop.com

Reviews

Customer Review Ratings

4.6/5 stars

Average of 1,683 Customer Reviews

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Review Details

  • Review fromJOHN A

    Date: 08/17/2023

    Always a pleasure doing business with Buds. Will continue to purchase guns and ammo
  • Review fromTerry G

    Date: 08/17/2023

    The purchase experience was easy. Good products, good supply. Hope to return.
  • Review fromKrista S

    Date: 08/17/2023

    My first online gun buying experience and I'll never do it again. I ordered a gun to be delivered to my local store and the incorrect gun (without a safety when i ordered a safety) was delivered. Secondly, poor customer service as they would repeatedly stop responding to me, or take a week to respond. Then I had to pay shipping (both ways) myself for the incorrect gun!! So I'm out $85 and no gun to show for it.

    Bud's Gun Shop.com

    Date: 08/21/2023

    We apologize for the inconvenience. When all of our orders ship out we send out an email asking all of our customers to thoroughly inspect all items at the FFL dealer before taking possession of the firearms, and if anything is missing, wrong, or damaged to not accept the firearm and leave it with the FFL. If the firearm had not been transferred we would have been able to bring the firearm back without any additional costs for a full refund. Normally, we would not be able to process any return once a firearm has been transferred as it would be considered a used firearm at that point. However, we did make an exception since this firearm was incorrect and did process a return, but since it was transferred we did process the return shipping fee only. We do not charge shipping for our firearms going to the FFL dealer so there was only one shipping charge of $25 that was taken from the refund, the remaining amount that was paid was issued back to the card used for the purchase. Any other fees would have been fees paid to the FFL which we are unable to refund as we do not receive those payments.
  • Review fromJames S

    Date: 08/17/2023

    Superb service and prices. Will definitely order more firearms from here.
  • Review fromMark C

    Date: 08/17/2023

    Best prices and my items were shipped in less than 24 hours. I am a repeat offender ??
  • Review fromRichard S

    Date: 08/16/2023

    Great price very prompt customer service selection of merchandise is excellent ??
  • Review fromSteve B

    Date: 08/15/2023

    Super easy to navigate the site, plenty of info about buying/shipping. Very helpful and fun! Can't wait to receive my order (I just ordered yesterday).
  • Review fromCharles H

    Date: 08/15/2023

    Always easy and simple to order anything. Thanks Buds, prices much cheaper then any other's.
  • Review fromkenneth o

    Date: 08/14/2023

    Have ordered several times from Buds they make it simple to place orders and delivery is very quick, will continue to use this service and Company in the future Ken O***** FLA/USA
  • Review fromC Don J

    Date: 08/14/2023

    Most serious well documented order police’s on Planet Earth!!! Every e-commerce platform should aspire to be on Bud’s level????

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