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Business Profile

Gunsmiths

Bud's Gun Shop.com

Reviews

Customer Review Ratings

4.6/5 stars

Average of 1,683 Customer Reviews

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Review Details

  • Review fromkeith l

    Date: 11/16/2023

    Great customer service , customer service is prompt and a pleasure to deal with. Fast delivery to FFL
  • Review fromLarry C

    Date: 11/16/2023

    As a very particular consumer of fine products of quality; Bud’s is the very best solution for all your hunting and defense needs. For expedient research and options, you’ll find variations to meet your expectations. What’s really impressive - Customer Service speaks to you with sincere interest of your inquiry or concerns. Is there such a business anymore that leads the way with “Business Integrity” sound management and marketing - “Bud’s Gun Shop” Leads the Way! 
  • Review fromTom P

    Date: 11/16/2023

    Great company. Easy to navigate site. Great prices I will continue to use this website
  • Review fromPhil P

    Date: 11/16/2023

    I am always satisfied with the Bud experience!!!!!!!!!!!!!!!! Iwill return!
  • Review fromBrad H

    Date: 11/15/2023

    Good purchasing, only thing on the website when trying to buy something
    Is the website locks up when filling out the address. Other than that it was pretty smooth experience.
  • Review fromDon S

    Date: 11/15/2023

    Vary fast service, the best selection of guns anywhere.I highly recommend them.
  • Review fromLloyd C

    Date: 11/15/2023

    Excellent service a price. I have bought several guns through buds a will continue to do .
  • Review fromSteve W

    Date: 11/15/2023

    I ordered a gun from Buds per their website to be shipped on 3 to 7 days. I got an email a few days later apologizing that it might be closer to 7 days. A couple of days after that I called and was told that special order items can take up to 14 additional days but they wouldn’t even commit to when it would e shipped. Never was I told that it was a special order item so I canceled the item. They charged me 10% to cancel it. I would NEVER do business with this company. They are dishonest and have the worst customer service. BEWARE!!!!

    Bud's Gun Shop.com

    Date: 11/16/2023

    We are very sorry to hear the customer was not happy with the order process. We are upfront with the information for items that are special order items. These items will have a special icon on the title, as well as a notice on the product listing that states: "***This is a special order item which may cause a slight increase from our standard processing and shipping times.". There is also a notice of an item being a special order item during the checkout process. We will of course process all of our orders out as quickly as possible, but for special order items there is a chance they could take longer than our standard 3-7 business day processing time frame to ship. This time frame could be up to an additional 7 business days, for a total of 14 business days, but in many cases it does not take that full time. As noted we are not able to provide estimations of a specific shipping date, as we can only give the window for shipping times. In the case of this order we were contacted on the 3rd business day of processing stating that it was taking too long to process. Since this was within our standard processing time frame the standard cancellation fee would apply.
  • Review fromJames Y

    Date: 11/15/2023

    Quick and easy to navigate. Seems very secure and has been keeping me updated on my orders progress through texts as and extra free service. Will definitely use them again.
  • Review fromBrian C

    Date: 11/14/2023

    Great experience with a good price and service. I will purchase here again.

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