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Business Profile

Optometrist

Vision First

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optometrist.

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1

Average of 1 Customer Review

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Review Details

  • Rita C.

    Date: 12/31/2024

    I wish I could give zero stars. That’s what they deserve. I have never had such a bad experience with a company as I’ve had with VisionFirst. I had an appointment on December 13th. They told me my glasses would be in within 2 weeks. I hadn’t heard anything within 2 weeks so I stopped in to check on them. The woman was very rude. She said she didn’t know when they would be in. She said it would be at least 14 business days, not 2 weeks. But, it would take longer because of the holiday. I told her I would check back the next week. When I called back today, December 31st she informed me they weren’t in and she had no way to check on they. The first time I called they hung up on me. After asking for a refund and being told they would have corporate send me a check I was hung up on. I called back and ask for corporate’s number and was told they couldn’t give me that information. Vision First in Elizabethtown, KY is the worse place to go. The employees are very rude and they lie. I would not recommend them to anyone.

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